Job Description

Job Specification

**Role:** Account Manager, Communications

**Location:** Chicago, IL (Hybrid)

**Department:** Communications / GMS North America

**Reports to:** Co-CEOs and Director, North America

About GMS

GMS is a global golf-specific marketing and communications agency, trusted by the game’s leading brands, destinations, and rights holders. We live and breathe golf — delivering integrated PR, communications, and marketing strategies that help our clients inspire audiences and grow the game. As we expand our North American presence, we are looking for an Account Manager, Communications to join our new Chicago office.

Role Overview

The Account Manager, Communications will play a central role in leading day-to-day client delivery across major North American accounts. You will manage communications campaigns for some of the most recognisable golf brands and destinations worldwide, driving coverage, storytelling, and strategic impact.

The role requires a deep understanding of golf — from its tours and tournaments to its destinations, players, and culture. Reporting to the Co-CEOs and Directors, North America, you will work closely with the North American team and collaborate with colleagues across GMS’s global offices to deliver integrated campaigns of the highest quality.

Key Responsibilities

• Account Leadership: Act as daily client lead across multiple golf accounts, ensuring exceptional service and strategic delivery.

• Media Relations: Build and maintain strong relationships with golf, travel, lifestyle, and business media across North America; secure impactful coverage through proactive pitching.

• Content Development: Write compelling press releases, features, speeches, and campaign assets that tell powerful stories in golf.

• Campaign Execution: Plan and deliver integrated PR and communications campaigns, collaborating with internal and external stakeholders.

• Events & Tournaments: Manage press operations and communications support on-site at tournaments, launches, and brand activations.

• Industry Insight: Provide strategic counsel by tracking industry trends, consumer behaviour, and competitor activity in golf.

• Collaboration: Partner closely with the Co-CEOs, North America Directors, and global colleagues to deliver seamless, innovative campaigns.

Required Skills & Experience

• 5+ years’ experience in PR, communications, or sports marketing, ideally in an agency environment.

• Essential: demonstrable passion for and deep knowledge of golf — including tournaments, tours, destinations, and players.

• Proven success in generating strong media coverage and managing client communications independently.

• Excellent writing, editing, and storytelling skills, adaptable across audiences and channels.

• Strong organisational skills, with experience managing multiple clients and deadlines.

• Confidence in working directly with senior clients and C-level stakeholders.

• Event experience, ideally including golf tournaments or destination launches.

• A proactive, solutions-driven communicator who thrives in a collaborative environment.

Desirable

• Established relationships with golf and lifestyle media in North America.

• Experience working with international clients and high-profile golf events.

• Knowledge of digital and social media’s role within communications strategies.

Why Join Us?

• Be part of the world’s leading golf-specific agency, working with the biggest brands and destinations in the game.

• A unique opportunity to help build GMS’s North American hub in Chicago.

• Work directly with the Co-CEOs and Directors, with exposure across global teams.

• Competitive salary, benefits, and clear opportunities for career progression.

Application Process

Please send your CV and cover letter, outlining your golf industry knowledge and communications experience, to [email protected]

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