Role Summary:
The Accounts Receivable Manager is responsible for overseeing the accounts receivable process, ensuring the timely and accurate collection and posting of payments from customers, and the evaluation of customers’ credit worthiness. This role involves managing the accounts receivable team, developing strategies to improve cash flow through collection strategies and maintaining positive relationships with customers to support the organization’s financial health.
Essential Duties and Responsibilities: The essential functions include, but are not limited to the following:
Team Leadership: o Lead, mentor, and develop the Accounts Receivable team. o Conduct performance evaluations and provide ongoing training, support and mentorship.
Credit Management: o Evaluate credit worthiness and determine appropriate credit limits, if applicable, for customers on an ongoing basis
Customer Relationship Management: o Maintain strong relationships with customers and address any billing inquiries or payment issues. o Collaborate with Sales, Customer Service, Operations teams to resolve any inquiries or disputes.
Payment Processing: o Oversee the accurate and timely processing of customer invoices and payment receipts. o Ensure compliance with company policies and accounting standards.
Cash Flow Management: o Monitor accounts receivable aging reports and implement strategies to reduce/minimize past due accounts through defined collection processes and strategies.
Oversee all Lien processing for each Brand ensuring state/local compliance. o Prepare cash flow forecasts based on accounts receivable projections.
Reconciliation and Reporting: o Perform regular reconciliations of accounts receivable to the general ledger. o Prepare monthly roll-forward of accounts receivable during month end close. o Generate and present accounts receivable reports to senior management.
Process Improvement: o Identify and implement process improvements to enhance credit evaluation, efficiency in collections, and cash application at the customer, brand, and company levels. o Develop and maintain documentation of all accounts receivable policy and procedures.
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