Job Description

We are seeking a skilled AV Technician to join our team and support conference room upgrades while providing daily break/fix AV support in a professional office environment. The ideal candidate will have proven experience with Teams Rooms and Zoom Rooms , strong troubleshooting skills, and the ability to oversee or assist with wall-mounted display installations.

This role requires a proactive, customer-focused professional who can resolve issues efficiently and keep systems running smoothly.

Responsibilities

• Respond to and manage AV support tickets in a timely manner
• Provide break/fix support for projectors, displays, and conference room AV systems
• Troubleshoot and maintain Teams Rooms and Zoom Rooms, including top-level issue diagnosis
• Oversee and assist with installation and replacement of wall-mounted displays
• Maintain accurate documentation of AV issues, repairs, and system changes
• Collaborate with IT and Facilities teams to resolve issues and complete projects

Requirements

• Minimum of 2 years of experience in AV engineering or support
• Hands-on experience with projectors, displays, Teams Rooms, and Zoom Rooms
• Strong troubleshooting skills and ability to implement reliable solutions
• Comfortable handling physical hardware, including mounting and lifting AV equipment
• Excellent communication and customer service skills

Preferred Qualifications

• Familiarity with control systems (e.g., Crestron or Extron )
• Basic networking knowledge as it relates to AV functionality
• CTS or other relevant AV certifications

Additional Information

• This is a full-time contract role based entirely onsite in Fort Worth, TX
• Candidates must be local or able to commute daily
• You’ll be part of a collaborative and responsive team in a professional environment

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