Bilingual Japanese Insurance Customer Service (Cypress, CA / Hybrid Work!) Job at Triup, Inc., Cypress, CA

ZFdDUmVNTFVlV1pEWkVvNmNNQU9mZjdXRVE9PQ==
  • Triup, Inc.
  • Cypress, CA

Job Description

This position is for our client, an established insurance company located in Cypress, CA. The role focuses on providing outstanding customer service in the personal lines insurance sector. As a Bilingual Japanese Insurance Customer Service representative, you’ll assist clients with inquiries about health, life, auto, and personal insurance products. While prior insurance experience is not required, a strong background in customer service is essential. Comprehensive training and career development will be provided. The position offers hybrid work options, with the possibility for remote work depending on the candidate's needs.

[Responsibilities]

  • Assist clients with personal insurance inquiries, including health, life, and auto insurance
  • Manage policy renewals, cancellations, and service requests via email and phone
  • Provide exceptional customer service with cultural sensitivity to Japanese-speaking clients
  • Support documentation, account management, and general administrative tasks
  • Maintain accurate client records and ensure the smooth processing of insurance policies
  • Work in a hybrid setup, with remote work options considered
  • Continuously learn about personal insurance products and industry trends

[Qualifications]

  • Native-Level Fluency in Japanese (both written and verbal)
  • Strong background in customer service (experience in customer-facing roles required)
  • Experience in administrative roles or retail is preferred
  • Strong communication skills in both Japanese and English
  • Detail-oriented with the ability to manage and organize client records accurately
  • A customer-focused mindset with a willingness to learn about the insurance industry
  • Long-term commitment and interest in career growth
  • Willingness to obtain an insurance license in the future (training provided)
  • Bilingual in Japanese and English
  • Strong team collaboration and organizational skills

[Compensation & Benefits]

  • $20–$30/hr (Depending on Experience)
  • Full benefits package including: Medical, Dental, and Vision Insurance, 401(k) with company match
  • Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM
  • Career development opportunities and training
  • Flexible hybrid work environment (remote work options could be considered)

Job Tags

Remote job, Flexible hours, Monday to Friday,

Similar Jobs

TaxAct

Senior Business Intelligence Analyst Job at TaxAct

 ...currently seeking an accomplished Senior Data Analyst to focus on our marketing efforts across...  ...ROI. Ability to navigate multiple business lines and draw holistic insights from...  ...working within business and/or marketing intelligence. ~ Ability to deliver insights with... 

Rivercity Insurance & Financial Services

Sales Representative - Work from Home Job at Rivercity Insurance & Financial Services

 ...Representatives to join our growing team. Enjoy the flexibility of full-time or part-time hours while making a meaningful impact in people's lives....  ...mindset. Strong time management skills and the ability to work independently. Must be at least 18 years of age.... 

Insight Global

Warehouse Associate Job at Insight Global

 ...environment. ESSENTIAL FUNCTIONS/RESPONSIBILITIES Process, package and ship orders accurately. Ensure order accuracy and timely delivery. Organize stock and maintain inventory. Inspect products for defects and damages. Examine incoming and outgoing... 

RAM Mounts

Graphic Designer Job at RAM Mounts

 ...every mobile market. Made in the USA, we are proud to offer a lifetime warranty on most products. Job Summary The ideal Graphic Designer candidate will have experience in both print and electronic media. Were looking for someone who can take direction from... 

Upper House Logistics LLC

Amazon Delivery Driver Job at Upper House Logistics LLC

 ...Upper House Logistics is looking for enthusiastic, team players to deliver smiles. Delivery Associates strive to get every order to the customers door on-time. Job Description Do you want an opportunity where you can work independently, make a difference...