Call Center Representative Job at Compunnel Inc., South Jordan, UT

Zm1xUWNjVGJjR1pPYTBVL2NNSVBlUDdYR0E9PQ==
  • Compunnel Inc.
  • South Jordan, UT

Job Description

Responsibilities include:

• Demonstrate strong customer service skills to provide phone support including:

o Listening to the customer to gain an accurate understanding of the situation

o Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue

o Producing accurate, detailed documentation at the client, problem and incident level

o Resolving conflict

• Responsible for high quality end-user technical support, related to enterprise software and hardware

• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.

• Under general oversight, provides after hours and weekend support as needed.

• The position requires attention to detail, follow through, teamwork focus and positive attitude.

Job Tags

Weekend work,

Similar Jobs

Big Tex Gym

Front Desk Receptionist Job at Big Tex Gym

 ...for success in this role. Bilingual candidates are encouraged to apply to better serve our diverse clientele. Experience as a dental or medical receptionist is an advantage but not mandatory; personal assistant experience will also be considered relevant. If you... 

AllSTEM Connections

Art Director Job at AllSTEM Connections

Job Title: Art Director Location: New York, NY 10036 (Hybrid 3 days onsite) Contract: 6 Months (Mid-September Start No Extension) Pay Range: $80$90/hr. Responsibilities Collaborate closely with editors to visually bring complex financial, business...

Enchanté Accessories

Design Intern Job at Enchanté Accessories

 ...Design Summer Intern Position Type: Part-Time/Onsite Pay Range: $16-20 hourly Job Department: E-commerce Department ESSENTIAL DUTIES AND RESPONSIBILITIES Were looking for passionate and creative summer interns to join our team from July through September... 

Moment Magazine

Digital Fellowship Job at Moment Magazine

 ...collaborative, mission-driven environment. Key Responsibilities: Assist in maintaining and updating Moments website using WordPress Help manage and produce newsletters, including Moment Minute Pitch and write stories under editorial guidance Contribute... 

Nesco Resource

Driver Helper Job at Nesco Resource

 ...PURPOSE Assists Driver in delivering customer orders; assists in loading and off-loading product; or drives pilot vehicle for oversize...  ...environment is usually moderate. Must be able to lift and carry up to 100 pounds frequently and on occasion may be required to lift...