DESCRIPTION OF DUTIES: Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal and record the information in the Electronic Health Record. Document physical assessment of consumers. Maintain complete and accurate documentation. Observe safety and security procedures; promote a safe and pleasant work environment. Review and assist with medication orders. Respond to all patient messages and document conversations in electronic medical records. Responsible for contacting the doctor when any significant change in client medication is indicated. Arrange for mental health services when needed and assist in obtaining other needed services. Assist clients in applying for patient assistance programs. Provide transportation for clients if necessary. Responsible for completing all forms and paperwork required by Carastar. Participate in training activities to increase skills and become more knowledgeable in methods and techniques used in the care of psychiatric clients and in the use and effects of psychotropic drugs. Monitor consumers during telemedicine sessions and serve as liaison between consumer and prescriber. Complete all necessary forms with consumer. Process voicemails, refill requests, and other consumer messages and follow up, linking to nursing, front desk/call center and providers as needed. Cross train in other programs and settings as needed. Perform related work as requested by supervisor. REQUIREMENTS: Knowledge of principles, techniques, and standards of clinic setting. Knowledge of vital signs. Willingness to provide services in a non-traditional setting. Ability to relate warmly to clients. Ability to recognize, in clients, any adverse reactions to medication. QUALIFICATIONS: Be a Registered or Certified Medical Assistant in the State of Alabama with some experience in the field. Must secure and maintain current CPI and Red Cross First Aid/CPR certifications. Must hold a valid Drivers License and maintain a driving record that is acceptable to Carastars insurance carrier. Must maintain at least liability coverage on personal vehicles.
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