Job Description

About the Company:

We are an innovative technology company on a mission to revolutionize healthcare access for rural communities. Our goal is to create a cutting-edge product that bridges the gap between patients and providers, delivering care that feels personal, live, and immediate. By leveraging advanced technologies, we strive to offer efficient, effective, and impactful solutions that ensure everyone, regardless of location, can experience high-quality healthcare. Join us as we build a future where distance is no longer a barrier to care.

Job Description

• Job Title: Clinical Implementation Specialist
• Base Salary: $80,000-90,000 per year
• Location: Candidate would have to be onsite in Green Bay, WI for a few months
• Work model: Remote (with frequent travel to Las Vegas, NV and other key markets)
• Travel Requirements: Up to 50% of travel may be required
• Reports to: Dr. Kurt Tamaru, CEO

Job Summary:

We are seeking a Clinical Implementation Specialist who will play a key role in supporting the deployment and implementation of our medical technology solutions. This role works closely with client healthcare teams to ensure a seamless set up and utilization of our technology. This role develops engaging training materials and delivers hands-on and virtual & in person training to clinical and sales teams. Working closely with the key client stakeholders, this person ensures a smooth integration of our hardware and software solutions into clinical workflows while supporting sales efforts through product demonstrations and client education as well as feedback to the product team The ideal candidate is adaptable and comfortable with frequent travel and collaboration across OneRoom departments and with client teams.

Essential Job Functions :

• Develop and deliver in-person and virtual training sessions for clinical staff and sales partners.
• Create training materials, including manuals, presentations, video tutorials and workflow documentation.
• Serve as a subject matter expert on company hardware and software, demonstrating practical applications in clinical environments.
• Collaborate with the key medical staff to continuously improve training content and identify workflow optimization opportunities.
• Partner with the sales team to support product demonstrations and customer onboarding.
• Provide ongoing education and troubleshooting support for clients post-implementation.
• Gather feedback from clinical users to inform product improvements and training updates.
• Help define and evolve the scope of the Clinical Training function, identifying opportunities to expand its impact, improve processes and shape the long-term direction of the role.
• Understand the set-up and configuration of wall-mounted screens, audiovisual and network equipment
• Assist with testing functionality to ensure power, signal, and quality.
• Perform routine maintenance and minor troubleshooting and repairs as needed.
• Complete complex hardware and/or software upgrades to existing equipment.

Qualifications and Skills :

Education: Bachelor’s degree in Nursing, IT, Computer Science, or related field

Experience:

• Experience in clinical education, training or sales support role within the healthcare or medical device or tech industry.
• Strong understanding of clinical workflows and technology adoption in healthcare settings.
• Experience developing educational materials, such as manuals, videos or e-learning modules.
• Experience implementing and configuring med tech solutions.
• Experience in diagnosing, documenting and troubleshooting issues spanning multiple technologies is an asset.

Preferred Qualifications:

• Experience in a start-up and fast-paced environment
• Registered Nurse (RN) qualification

Skills:

• Exceptional communication, presentation and relationship-building skills
• Highly adaptable and self-directed with a collaborative, people-first mindset
• Ability to manage multiple projects simultaneously
• Comfortable with extensive travel

Why this Role?

If you’re passionate about transforming healthcare through innovation and love helping others learn new technology, this role is for you! You’ll play a key part in shaping how clinicians adopt our solutions and help define the future of clinical training within a growing company.

What do we offer?

We are an equal opportunity employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. If accommodation is required during any stage of the recruitment process, please contact [email protected]. We thank all applicants for their interest; however, only those selected for interviews will be contacted.

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