Ride1Up is a leading e-commerce company focused on the sale of electric bikes direct to consumer. This is a unique opportunity for a customer support professional to join a fun, fast paced industry while gaining valuable e-commerce operations experience.
Please note this is not a remote position and this position also requires experience in the bike industry.
The CSR - Bike Tech Support will report to the Customer Support Manager and will have important customer facing responsibilities. The Bike Tech must have strong bicycle experience and possess strong problem solving abilities using our online customer support portal. They will be identifying customer needs, troubleshooting potential issues, and provide solutions to customer inquires. Additionally, this Specialist will help contribute best practices and customer support articles to improve the consumer experience. Candidates must be able to work independently in a remote team environment which includes high volume emails, Slack messaging, and Zoom calls.
Strong bicycle experience required. Electric bicycle experience preferred.
Candidates must be able to work in a fast paced work environment which includes high volume emails, Slack messaging, and Zoom calls. The ideal candidate will have the ability to build a team, train staff and develop an engaging team culture.
BENEFITS!
Responsibilities
Qualifications
Location: Alvarado, Texas. Essential Duties and Responsibilities: Job Duties Calculate costs based on blueprints, drawings, maps, or other reference materials provided by architects or engineers. Utilize Bluebeam/Revit, Agtek, and Rhino to perform takeoffs...
The design team creates purposeful and impactful experiences for our customers, providing innovative, visually appealing, intuitive and on brand designs for the business. You will manage all aspects of the team ensuring they have everything needed to produce their best...
...company in the machinery manufacturing industry is seeking a Field Service Technician to support national clients with the installation, repair, and servicing of CNC and sheet metal equipment . Based in Chicago , this is a hands-on role that involves significant...
...Job Title: Locum Tenens - Gastroenterology Physician Location: Kentucky State Position Overview: Our team at Vitaly Health is looking for a Gastroenterology Physician to join our Medical Center on an ongoing Locum Tenens basis, with a start date of September...
...Experienced Fire Sprinkler Inspector Job description Total Fire Protection is hiring EXPERIENCED Fire Sprinkler Inspectors. This position offers competitive compensation with an excellent benefits package. If youre excited to be part of a winning team, TFP is...