Customer Account Specialist Job at LHH, Reno, NV

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  • LHH
  • Reno, NV

Job Description

LHH is proactively looking for a Customer Account Specialist near Reno, Nevada. This position is hybrid, in office two days, remote three. This is a Contract role (Temp).

Responsibilities:

Managing the order through the lifecycle process for all customers

Keeping communications with customers via email and phones

Handling complaints and issues and implementing solutions

Support the field sales to manage customer experience

Collaborate with cross-functional teams to meet departmental KPI's

Represent the company by providing technical product expertise and recommending proactive solutions

Qualifications:

Associate's degree preferred

3+ years in customer service preferred

Oracle experience is preferred

Salesforce or CRM is a must

Proficiency in MS Office Suites

Must have good verbal and written communications

Must be organized

Ability to work under pressure in a fast-paced environment

Job Tags

Contract work, Temporary work,

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