Customer Service Representative Job at Ferguson, Burlington, MA

ZEdTWGZzZlVkMnhHWlVVNmRNWU9mdm5YR0E9PQ==
  • Ferguson
  • Burlington, MA

Job Description

Ferguson is seeking a Showroom Customer Service Representative to provide outstanding customer service while assisting clients on the showroom floor. This role is ideal for individuals passionate about customer engagement and contributing to a successful organization.

Responsibilities:

Assist customers on the showroom floor.

Expand knowledge of Ferguson’s product offerings.

Support Outside Sales Associates and Showroom Sales Consultants.

Perform administrative functions to ensure customer satisfaction.

Provide timely quotations and process orders accurately.

Update customer contracts, coordinate deliveries, and handle general inquiries.

Qualifications:

0-3 years of customer service or sales experience (preferred).

Knowledge of plumbing fixtures, lighting, and appliances (preferred).

Strong communication, time management, and organizational skills.

Ability to multi-task, learn quickly, and work in a team environment.

Self-motivated with a passion for customer service.

Pay & Schedule:

Compensation: Commission-eligible; estimated total pay range: $50,000 - $70,000 annually.

Schedule: 40 hours per week (Monday-Friday, 8:30 AM - 5:00 PM, plus one Saturday per month, 10:00 AM - 2:00 PM).

About the Company:

Since 1953, Ferguson has been a trusted supplier in multiple industries, providing top-tier products and services. With 36,000 associates across 1,700 locations, Ferguson fosters a collaborative environment focused on quality, customer success, and innovation. Employees enjoy competitive benefits, including health, dental, vision, 401(k) matching, paid time off, and additional inclusive perks.

  • Ferguson Enterprises, LLC is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Job Tags

Saturday, Monday to Friday,

Similar Jobs

Magical Beginnings Learning Centers

Regional Director of Childcare Operations Job at Magical Beginnings Learning Centers

Greater New York - Connecticut Corridor At Magical Beginnings, we believe exceptional leadership creates exceptional learning environments. We are seeking a dynamic Regional Director of Childcare Operations to oversee multiple schools, drive operational excellence, ...

Gecko Hospitality (Corporate)

Executive Chef Job at Gecko Hospitality (Corporate)

 ...We are seeking an experienced and dedicated Sous Chef to join the culinary leadership team at our distinguished full-service hotel restaurant. This is a pivotal role for a culinary professional who thrives in a fast-paced, high-volume environment and possesses a profound... 

System One

Niche - Content Designer/UX Writer Job at System One

Title: Content Designer Location: Pittsburgh, PA/Strongsville, OH/Dallas, TX/Phoenix, AZ or Remote Function of the Group: Combo of Mitigating Risk and Generating Revenue Initiatives/Projects: Personalization, additional content design support across money movement... 

CornerStone Technology Talent Services

Robot Operator Job at CornerStone Technology Talent Services

 ...Robot Operator VR Teleoperation W2 On-Site Full-Time Morning Shift Grapevine, TX** Who We Are At CornerStone, we partner...  ...-attention digital environments and who have proven experience working in warehouse or manufacturing settings. Using a VR headset from... 

Outlier AI

Legal Assistant (Remote) Job at Outlier AI

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , weve ...