Customer Success Manager- TopClass LMS
Alexandria, VA (Remote)
About us
Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve members and donors through innovative software solutions. Our portfolio of products includes iMIS Engagement Management System, Clowder, TopClass LMS, and OpenWater. Together, our brands help associations achieve great things.
About our position
ASI has an exciting opportunity for a Customer Success Manager who uses their developed skills and experience to work with our TopClass LMS clients. They will be responsible for checking in with the clients frequently to ensure their satisfaction, discuss any issues, and review any additional needs they may have. The Customer Success Manager also uses their TopClass knowledge to provide assistance and advice to clients, including the delivery of Q&A sessions as needed.
What you’ll be doing
What we want you to have
What we offer
At ASI, we've forged an employee-first culture, fostering a dynamic and cohesive environment where collaboration thrives, and continuous improvement is our focus. Over the past 30 years, we’ve established a solid foundation for long-term success by empowering our team to challenge the status quo and driving positive change by encouraging new ideas, fresh perspectives, and positive attitudes. We recognize that every employee can make a meaningful impact, and we're committed to investing in our people and providing opportunities for professional development and career advancement. In addition to a competitive base salary and bonuses for eligible positions, we offer the following employee benefits:
Join our team and positively impact thousands of ASI customers around the world!
ASI provides equal opportunities to all employees and qualified applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender perception or identity, marital status, disability, veteran status, or any other legally protected category.
Applicants requiring accommodation in the application and/or interview process should notify the ASI Human Resources Department at [email protected].
If you or someone you know may be interested in this position, please have them apply here .
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