Dental Receptionist Job at Family Health Centers of Southwest Florida Inc, Cape Coral, FL

Y1dPWGZzYmNjV1pCYTBBd2Q4SUllUDNYRVE9PQ==
  • Family Health Centers of Southwest Florida Inc
  • Cape Coral, FL

Job Description

Description:

We are looking for a dependable, dedicated, and respectful person to join our dental team. Outstanding compensation including generous paid time off, 9 paid holidays, excellent health benefits, a company paid pension, multiple bonuses, and more!

POSITION DESCRIPTION:

Receives visitors or patients, ascertains their needs and directs them accordingly. Answers telephones, makes appointments and performs other related reception area duties. Adheres to Corporate Compliance program, by reporting improper or unethical conduct, violation of applicable laws, regulations or program requirements.

DETAILED DUTIES AND RESPONSIBILITIES:

  • Greets visitors and patients, determines their needs, checks appointments and directs the person accordingly.
  • Answers questions and provides information directly to person or on telephone, based on knowledge of Center, department, policies, procedures and regulations.
  • Secures all necessary information and documents including sign-in sheets, obtaining dental chart, encounter form, etc.
  • Answers telephone calls using proper protocol.
  • Reschedules patients' appointments, notifies patients of any changes in appointments.
  • Properly records "No Shows" and updates scheduler system information.
  • Immediately refers any "Walk-In" patients to dental triage, if they present with severe or unusual symptoms or complaints.
  • Assures all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner.
  • Performs additional duties, such as translation, as may be required.
  • Proficient in Dentrix, including patient registration, updating insurance and procedure entry. May be asked to function in this capacity as staffing needs dictate.
  • Verification of and authorization by insurance if required.
  • Utilizes electronic oral health record system to enter, retrieve and document patient information accurately and efficiently
  • Other duties as required.
Requirements:

TRAINING AND EXPERIENCE:

  • High School Diploma, GED or equivalent training and experience
  • Prior dental receptionist experience preferred
  • Ability to perform multiple tasks.
  • Basic math and computer skills

SPECIAL REQUIREMENTS:

  • Bilingual English/Spanish preferred
  • Pleasant phone manners and professional appearance
  • Excellent customer service skills

KNOWLEDGE, SKILLS AND ABILITIES:

  • Good organizational skills Ability to manage multiple tasks simultaneously Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
  • Computer literate, with good typing skills, 35 WPM Working knowledge of dental records and electronic oral health record system

Job Tags

Holiday work, Immediate start,

Similar Jobs

Insight Global

Nonprofit Administrative Assistant Job at Insight Global

JOB DESCRIPTION Insight Global is seeking an Administrative Assistant to support a non-profit based in Los Angeles. This individual will be assisting with back-office work, data entry, processing gifts, writing acknowledgement letters, and organizing all donations. This...

Acro Service Corp

Metrology Technician Job at Acro Service Corp

Must be a US Citizen. Calibrates and certifies Test, Measurement and Diagnostic Equipment (TMDE) traceable to the National Institute of Standards and Technology utilizing certified laboratory standards and manufacturer, commercial or military specifications/calibration...

SITE Staffing Inc.

Sr. Direct Hire Recruiter Job at SITE Staffing Inc.

 ...As a Senior Recruiter, youll play a strategic role in helping clients hire the best talent while delivering a seamless candidate experience. Your responsibilities will include: Partnering with clients and internal teams to lead intake meetings Designing custom... 

Icon Sports Group

Amazon Marketplace Assistant Job at Icon Sports Group

 ...Key Responsibilities: Strategic Planning & Execution Develop and implement strategies to maximize sales and profitability on Amazon 1P and FBA channels. Identify growth opportunities and create actionable plans to capture market share. Work with internal teams... 

Distilled Spirits Council of the United States

Director, Science & Research Job at Distilled Spirits Council of the United States

 ...Job Title: Director, Science & Research Report to: SVP, Science & Research Job Class: Exempt (Range $140,000 - $150,000 Annual...  .../study design, and summarizing research findings o Drafting health communications/outreach materials (e.g., social media posts, letters...