Desktop support and Network Admin Job at InfoPeople Corporation, Glen Allen, VA

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  • InfoPeople Corporation
  • Glen Allen, VA

Job Description

Required:

• 5+ years of experience in desktop or technical support roles. Need Networking experience Need Azure administration experience

• Strong knowledge of Microsoft Windows 10/11, Microsoft 365, and Office Suite.

• Familiarity with Active Directory and basic network troubleshooting.

• Experience working with MSP vendors

Wifi/printers/access control experience

• Excellent verbal and written communication skills.

• Proven ability to deliver high-quality customer service and technical support.

Certifications (Required or Preferred):

• CompTIA A+ (Required or equivalent experience)

• Microsoft Certified: Modern Desktop Administrator Associate (Preferred)

• CompTIA Network+, MCSA, or other relevant Microsoft certifications (a plus)

Preferred:

• Experience supporting Windows Server (Azure) environments, including user permissions, basic services, and patching.

• Familiarity with ITSM tools such as ServiceNow, Zendesk, or Jira.

• Experience with mobile device management (MDM) solutions such as Microsoft Intune.

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