· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
..., Dental, Vision, 401K Summary: The main function of a recruiter is to seek out, interview, and screen applicants to fill existing... ...support and constructive performance feedback. Knowledge of legal policies and procedures related to hiring practices and other work...
...and skill level. What We Offer: Competitive Compensation Training WE TRAIN YOU! Opportunities for professional growth and continued education Free Certifications in our program Part Time/Full time and per diem available Retirement plan...
...eCommerce & Retail Copywriter - Contract - 30-40hrs/week - Hybrid Work Schedule - 3 days in-office. eCommerce & Retail Copywriter will ensure that creative writing projects are consistent with the brand and creative guidelines. The eCommerce & Retail Copywriter...
We are looking for a reliable and energetic Personal Assistant. This role involves providing support with various personal tasks, running errands, and helping keep our home and office in order. You should be comfortable managing your own time and ensuring all tasks are...
...experience in property management. Strong leadership and team management skills. Proficiency in property management software such as Yardi. Excellent organizational and communication skills. Ability to develop and implement effective operational strategies....