Job Description

This position is a full-time in-office role located in Dallas, TX, and is ineligible for relocation assistance. By submitting your application, you are acknowledging that you understand the in-office requirement in Dallas, TX.

The Director, Revenue Cycle Management (Healthcare) will oversee and optimize the end-to-end revenue cycle across a multi-site healthcare organization. This leader will be responsible for driving operational excellence, compliance, and financial performance within patient access, billing, coding, collections, and reimbursement. By partnering with clinical, operational, and financial teams, the Revenue Cycle Director ensures consistent, scalable processes that maximize revenue capture, support patient experience, and align with organizational growth.

Key Responsibilities:

Leadership & Strategy:

• Develop and execute a revenue cycle strategy that supports multisite expansion and scalability.
• Lead and mentor revenue cycle teams across patient access, billing, collections, and coding functions.
• Establish and monitor KPIs, dashboards, and performance metrics to ensure optimal cash flow and reduced denials.

Operational Excellence:

• Oversee day-to-day revenue cycle operations, ensuring consistent processes across all sites.
• Partner with site leaders and clinical staff to resolve revenue cycle issues impacting patient experience or collections.
• Implement best practices in charge capture, coding accuracy, claims submission, and reimbursement optimization.

Compliance & Quality:

• Ensure adherence to federal, state, and payer regulations, including HIPAA, CMS, and state-specific billing guidelines.
• Monitor compliance with coding standards and payer contract requirements.
• Stay current on industry trends, regulations, and payer policy changes to proactively adapt processes.

Technology & Process Improvement:

• Lead the implementation and optimization of EHR/PM system functionality to support revenue cycle efficiency.
• Drive automation, workflow standardization, and technology adoption to improve accuracy and reduce manual rework.
• Conduct revenue cycle audits and root cause analyses to reduce denials and accelerate collections.

Collaboration & Reporting:

• Serve as a key advisor to executive leadership on revenue performance, risks, and opportunities.
• Prepare and present monthly revenue cycle performance reports, including KPIs, trends, and forecasts.
• Partner with finance, operations, and clinical leadership to align revenue cycle processes with organizational priorities.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field (Master’s preferred).
• Minimum 7–10 years of progressive revenue cycle management experience in healthcare, with at least 3 years in a leadership role.
• Proven experience overseeing revenue cycle in a multi-site or multi-specialty healthcare organization.
• Strong knowledge of payer rules, healthcare reimbursement methodologies, coding (CPT, ICD-10, HCPCS), and compliance requirements.
• Demonstrated success in implementing process improvements and technology to enhance revenue cycle performance.
• Excellent communication, leadership, and problem-solving skills.
• Ability to thrive in a fast-paced, growth-oriented environment.

Competencies:

• Strategic and analytical thinker with financial acumen.
• Skilled collaborator who can influence across clinical, operational, and financial teams.
• Results-driven leader with a focus on accountability and execution.
• Patient-centered approach with emphasis on service excellence.

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