Dispatcher Job at Forever Clean, Fuquay Varina, NC

Zm1hWGNjZlZjV1pFWjBvL2RjUUllUERiRWc9PQ==
  • Forever Clean
  • Fuquay Varina, NC

Job Description

Dispatcher Key Responsibilities:

1. Scheduling and Dispatching:

- Schedule and dispatch roll-off container deliveries, swaps, and pickups.

- Prioritize and assign tasks to drivers based on customer needs, location, and time constraints.

- Monitor driver progress throughout the day to ensure timely service.

2. Customer Service:

- Communicate with customers to confirm service requests and address inquiries or issues.

- Provide accurate service estimates and updates to customers.

- Handle emergency service requests and resolve customer complaints professionally.

3. Route Optimization:

- Plan and optimize routes to maximize efficiency and reduce operational costs.

- Adjust routes and schedules in response to changing conditions, such as traffic or last-minute customer requests.

- Utilize dispatch software and GPS systems to track vehicle locations and route progress.

4. Record-Keeping:

- Maintain accurate records of service orders, customer interactions, and driver logs.

- Ensure all paperwork is completed and submitted timely, including service tickets and compliance documentation.

- Prepare and distribute daily routes and reports.

5. Communication and Coordination:

- Coordinate with the operations team to ensure equipment and personnel availability.

- Communicate with drivers to provide instructions, updates, and support.

6. Compliance and Safety:

- Ensure all dispatch activities comply with company policies and regulatory requirements.

- Promote and enforce safety protocols for drivers and operations.

- Report any incidents or accidents promptly and assist in investigations as needed.

Job Tags

Similar Jobs

Spectrum Painting & Paper Hanging LLC

Painting Technicians, Concrete Coating Installers and Laborers Job at Spectrum Painting & Paper Hanging LLC

 ...team and offers real opportunities for career growth. This position earns a great pay of $35,000 - $75,000, based on skills and experience. We provide our painters with benefits, including health insurance, paid time off, and a 401(k) plan. We also make it easy to apply... 

Leeds Professional Resources

Front Desk Receptionist - Law Firm Job at Leeds Professional Resources

 ...Our client is seeking a front desk receptionist with law firm experience to join their team. This role is located in Downtown Miami and requires fluency in English and Spanish. Duties Greet and welcome visitors in a warm and professional manner. Manage incoming... 

Staffing Proxy

Audiologist, Hearing Instrument Specialist Job at Staffing Proxy

 ...provide exceptional care to primarily adult patients. Position Overview Theos Audiology is seeking a skilled and compassionate Audiologist or Hearing Instrument Specialist to join their team. This position offers: Flexible scheduling options, including full-time,... 

Enerfab

Safety Coordinator Job at Enerfab

 ...Enerfab Process Solutions is seeking a Safety Coordinator to promote and maintain a strong safety culture within our production environment. This individual will actively engage with team members, identify hazards, implement preventive measures, and ensure compliance... 

Yoh, A Day & Zimmermann Company

Graveyard Shift Semiconductor Engineering Process Technician Job at Yoh, A Day & Zimmermann Company

Graveyard Shift Semiconductor Engineering Process Technician needed for an 18-month contract to hire opportunity with Yohs client located in Santa Clara, California. Pay Rate: $32 to $37 per hour The Big Picture Top Skills You Should Possess: Solid interpersonal...