Entry Level Customer Service Assistant Job at GG Media, Fort Worth, TX

Zm1lWGVjdlZjR1ZFWTBJNGQ4WU9ldm5XRXc9PQ==
  • GG Media
  • Fort Worth, TX

Job Description



GG Media is a forward-thinking creative agency dedicated to producing memorable, high-impact experiences for our clients. We specialize in event strategy, brand activations, and tailored experiential solutions that elevate every project we manage. Our team thrives on innovation, precision, and a commitment to excellence. As we continue to grow, we are seeking a talented professional who is passionate about creating seamless and engaging events from concept to completion.

Job Description



The Entry Level Customer Service Assistant will support daily customer interactions, ensuring clients receive high-quality assistance and timely solutions. This role is ideal for individuals looking to begin a professional career in customer relations while developing strong communication, problem-solving, and organizational skills. You will play an essential role in maintaining exceptional service standards and promoting a positive experience for every customer.

Responsibilities

  • Assist customers by responding to inquiries, providing information, and offering solutions in a professional manner.

  • Maintain accurate records of customer communications, service requests, and follow-up actions.

  • Collaborate with internal teams to ensure timely resolution of customer needs.

  • Support administrative tasks such as scheduling, data entry, and documentation.

  • Contribute to a client-focused environment by upholding company service protocols and communication guidelines.

  • Identify opportunities to improve service processes and enhance customer satisfaction.

Qualifications

  • Strong communication and active listening skills.

  • Professional attitude with the ability to handle customer interactions confidently and respectfully.

  • Strong organization and multitasking abilities.

  • Problem-solving mindset and willingness to learn new skills.

  • Ability to work effectively both independently and within a team.

  • Must be legally authorized to work in the United States.

Additional Information

  • Competitive annual salary of $47,000 – $51,000.

  • Clear growth and advancement opportunities within GG Media.

  • Skill-building experience in customer relations, communication, and operations.

  • Supportive and professional work environment.

  • Job Type: Full-time, on-site role in Fort Worth, TX.

Job Tags

Full time,

Similar Jobs

Ember

General Manager - Ember Stays (St. George, UT) Job at Ember

 ...Stays portfolio in Southern Utah (St. George area)--a hands-on, full-time business leader who drives culture, service, and performance...  .... Tools, training, and support from Embers central team to help you run a world-class operation. To Apply Submit your r... 

Wakefern Food Corp.

SAP Basis Administrator Job at Wakefern Food Corp.

 ...private label development, and best-in-class procurement practices. About You Job Summary We are looking for an experienced SAP Basis Administrator. The Basis Administrator is responsible for the overall technical architecture, installation, administration,... 

United Refrigeration, Inc.

Warehouse Driver Job at United Refrigeration, Inc.

 ...the job 3. Ability to get along with customers and other employees, follow directions and work under pressure Equipment 1. Forklift Education/Knowledge 1. Geography of the area Licenses Required 1. Commercial Drivers License (CDL) with hazmat... 

Planet Pharma

Clean Room, Bottling Technician I Job at Planet Pharma

Looking for a Bottling Technician for our Form, Fill, and Finish Group. This role will be responsible for processing product formulations, dispensing antibody products, capping, labeling, kitting and completing batch records, and putting away Finished Good Inventory (FGI...

Dana-Farber Cancer Institute

Research Assistant I Job at Dana-Farber Cancer Institute

Research Assistant I Location Hybrid remote in Boston, MA : Job ID: 37650 Location: 450 Brookline Ave, Boston, MA 02215 Category: Clinical...  ...public health, natural or social science preferred. Prior experience in public health or health policy strongly preferred....