Job Description

The ERP Systems Specialist will focus on leveraging Microsoft Dynamics 365 Business Central applications to optimize enterprise processes, automate workflows, and support system deployment. This role requires expertise in ERP configuration, process improvement, and integration with external systems using tools like Cleo Integration Cloud. The Specialist will ensure ERP deployments follow defined automation guard rails, maintaining system integrity and compliance.

Key Duties & Responsibilities:

• Serve as the primary subject matter expert for Business Central ERP applications and modules.
• Configure, deploy, and optimize ERP functionalities to support Finance, Operations, and Supply Chain processes.
• Identify and implement automation opportunities within ERP, ensuring compliance with governance guardrails for process automation.
• Collaborate with cross-functional teams to design workflows that reduce manual tasks and improve efficiency.
• Work with Cleo Integration Cloud to integrate ERP with external platforms, ensuring seamless data exchange with vendors and customers.
• Oversee new module deployments, adhering to best practices for system security and data integrity.
• Develop standard operating procedures (SOPs) for ERP automation and provide training to key stakeholders.
• Monitor ERP system health, troubleshoot issues, and liaise with vendors for support when needed.
• Maintain ERP master data (items, BOMs, routings, work centers) and ensure data accuracy across integrated systems.

Education & Certifications:

• Bachelor’s degree in Information Systems, Business, Supply Chain, or related field.
• Microsoft Dynamics 365 Business Central certification (preferred but not mandatory).

Technical Skills:

• Proficiency in Microsoft Dynamics 365 Business Central – configuration, reporting, workflows, and module administration.
• Advanced Excel skills – pivot tables, Power Query, VLOOKUP/XLOOKUP, data analysis.
• Experience with API integrations (REST/SOAP APIs) for connecting ERP with third‑party applications.
• Familiarity with data migration tools, report builders, and automation scripts related to ERP.
• Knowledge of Cleo Integration Cloud or similar middleware tools (preferred).

Manufacturing & Business Knowledge:

• Understanding manufacturing processes, including BOMs, routings, production scheduling, and inventory management.
• Experience in ERP workflows for finance, operations, and supply chain within a manufacturing environment.

Experience:

• 3–5+ years of ERP system administration or implementation experience (Business Central preferred, NAV or other ERP acceptable).
• Prior involvement in ERP upgrades, deployment, or module implementation projects.
• Hands‑on experience with integrating ERP with EDI or e‑commerce systems using APIs or middleware.

Soft Skills:

• Strong analytical and problem-solving skills for troubleshooting ERP issues.
• Ability to gather requirements from stakeholders and translate them into ERP solutions.
• Excellent communication and training skills to support end users.
• Strong attention to detail and documentation abilities for SOPs and process mapping.

Nice to Have:

• Experience with Power BI or other reporting tools for ERP data analytics.
• Exposure to Lean manufacturing concepts or process optimization projects.
• Experience with Aptean’s Food and Beverage ERP.

Guardrails:

• All ERP process automations must be auditable, secure, and follow change management procedures.
• Automated workflows must include fallback mechanisms to avoid disruption in case of integration failures.
• Testing and validation must occur in sandbox environments before production deployment.

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