Job Description

About Us

BAGGU is a design focused bag company based in San Francisco, California. We are a small but hard-working team of people dedicated to making cool bags that feel good to use.

For more information on our company visit us at or follow us on Instagram @baggu.

Please note that [email protected] is used for Customer Experience inquiries - please do not use this channel for Application inquiries.

About the Role

BAGGU is looking for a Facilities Manager. This is a full time position tasked with ensuring that BAGGU’s physical spaces are safe, beautiful, efficient, and delightful. You’ll be the owner of our built environment throughout its lifecycle from pre-planning vendor selection, to construction, to turn-over, to maintenance.

This is a high-impact role that directly shapes the daily experience of every person who walks into a BAGGU space — teammates and customers alike. As the voice of our built environments, you are a key stakeholder in how our stores and office feel , function, and scale as we grow.

You’ll have the opportunity to:

• Design systems once and scale them everywhere, establishing the standards that define the how we operate behind the scenes
• Be a key decision-maker in influencing critical decisions, ensuring we open on time, maintain, improve, and invest in our physical spaces
• Build and evolve cross-functional processes that enable store managers to be radically self-reliant
• Lead initiatives that balance beauty, functionality, cost-efficiency, and sustainability
• Partner with creative and technical teams alike — from architects and contractors to store teams and leadership

Our ideal candidate is highly organized and detailed. You must be able to get technical when needed, including the ability to reviewing architectural drawings, communicate with contractors, architects, security personnel, and a wide variety of vendors and trades people. At the same time, you’ll need to be able to communicate, train and collect feedback from non-technical teams so that you can continuously improve our built environment.

This role is perfect for someone who wants ownership, variety, and visibility — and who loves improving spaces, systems, and the people experience within them. We look forward to meeting you!

Location and Working Hours

• Hybrid schedule — must work at one of our store or office locations at least 1 day/week
• Must be located in one of our key markets: NYC / Los Angeles / San Francisco / Chicago
• Typical working hours: 10 a.m.–6 p.m.
• As needed after hours availability for emergencies
• Travel Required: approximately 6 overnight trips per year, typically 3-4 days each

Responsibilities

• Lead the full lifecycle of new store and office build-outs — from contractor bidding and vendor management to budgets and invoice approval.
• Drive construction timelines and serve as the key liaison across cross-functional teams, architects, contractors and vendors.
• Ensure every space meets design, functionality and brand standards — making each new location better than the last.
• Manage IT and AV infrastructure implementation, training and maintenance across all locations.
• Develop and oversee facilities maintenance programs (utilities, HVAC, pest control, emergency response etc) for all spaces.
• Build and maintain standardized facility infrastructure, tools and systems to support operational self-reliance for store teams.
• Maintain lease records, architectural documentation, and compliance records
• Coordinate rent payments with AP, track renewals, rent escalations and landlord-paid expenses.
• Lead security and safety systems — access control, emergency planning, compliance with OSHA, ADA and other regulatory requirements.
• Own budgeting, cost control and payment processes for construction, IT/AV, maintenance, utilities, rent and security-safety

Requirements

• 4 + years experience in facilities, construction, or real-estate build-out management with multi-site responsibility for retail or office environments.
• Strong working knowledge of building systems (HVAC, utilities, pest control, security/access systems) and safety/regulatory compliance (OSHA, ADA, local building/fire codes)
• Experience managing budgets, cost control, and payment approvals
• Excellent interpersonal and communication skills; ability to work cross-functionally (with retail, operations, real-estate, IT, vendors, landlords)
• Strong project management skills — able to coordinate multiple projects, keep to deadlines, and continuously improve workflows
• High attention to detail, strong organizational skills.
• Availability for Travel
• Availability as needed for after-hours events and emergency issues
• Ability to travel (Estimated travel approx. 6 trips per year, typically ~3-4 days each)
• Experience with Asana
• Proficiency in Google Suite

Benefits

• Health Insurance (with optional Dental and Vision)
• Optional: FSA/HSA and commuter benefits
• Time Off: 16 days PTO + 11 company holidays
• 401k: Eligible after 1 year
• WFH Stipend
• Other Perks: Virtual Yoga Classes and BAGGU employee discount

Pay Transparency

• $90,000 Base Salary
• exempt

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