Job Description
Job Description Summary
- As a Facility Manager, you will ensure the day-to-day operations of assigned facilities run seamlessly and safely. This includes overseeing custodial services, life-safety systems, engineering, site services, and general maintenance — all executed in alignment with C&W Services policies, client expectations, and operational standards.
- You’ll serve as the operational point of contact between C&W Services, clients, vendors, and onsite teams, ensuring all services are delivered efficiently, compliantly, and with a relentless focus on quality.
Job Description
- Contract Management: Oversee all vendor and service contracts, ensuring regular review, competitive bidding, and invoice accuracy in alignment with contract pricing.
- Operational Oversight: Supervise maintenance programs related to the interior and exterior conditions of the property. Ensure systems and structures are functioning optimally and safely.
- Client & Tenant Relations: Respond promptly to client and occupant needs. Oversee and evaluate ongoing service delivery to ensure satisfaction and adherence to SLAs.
- Documentation & Compliance: Maintain all required site documentation, including safety logs, compliance reports, manuals, and contract files. Ensure timely completion and accuracy of all site-specific records.
- Financial Accountability: Prepare, review, and approve budgets, financial reports, contracts, expenditures, and purchase orders. Monitor costs and identify opportunities for efficiency.
- Maintenance & Capital Planning: Coordinate HVAC and building systems maintenance, support capital planning, and contribute to five-year facility improvement strategies.
- Data & Reporting: Collect, analyze, and report data to evaluate facility performance and support operational decision-making.
- Team Development: Hire, train, and motivate facilities staff. Foster a collaborative, high-performance culture grounded in safety and accountability.
- Risk Management: Ensure all vendors and tenants comply with insurance requirements. Coordinate claims as needed.
- Leadership: Model C&W Services’ values through proactive communication, problem-solving, and operational excellence.
Basic Qualifications
- Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration required.
- 5–7 years of experience in facility maintenance, property management, or a related discipline.
- Proficiency in HVAC systems, Fire Life Safety (FLS), emergency systems, construction, and engineering principles.
- Experience using Computerized Maintenance Management Systems (CMMS).
- Strong understanding of vendor contracts, SLAs, and operational compliance.
- Excellent communication, analytical, and organizational skills.
- Valid driver’s license and reliable personal vehicle required. Travel between sites will be a requirement of the role.
Preferred Qualifications
- EPA 608 Universal Certificate.
- Certified Facility Manager (CFM) or similar credential through IFMA, BOMA, or equivalent.
- Experience with critical system environments and/or campus or industrial settings.
- Knowledge of financial systems (Yardi a plus).
- Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Demonstrated success implementing cost-reduction or process-improvement programs.
- Skilled in Building Management System (BMS) operation and optimization.
Job Tags
Contract work, Work at office,