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Job Description - Receptionist
This position offers a Competitive Hourly Rate, annual Bonus opportunity, an attractive benefits plan including Company Paid health insurance, a 401(k) w/ employer match, company paid life insurance, paid holidays & Paid Time Off (PTO). This role provides a Company laptop.
Position Responsibilities
Answer, screen and process all incoming calls and/or messages.
Greet customers and represent Ci in a positive manner.
Handle and process incoming and outgoing mail and packages. Overall responsibility for all preparation and processing and cost-efficient use of FedEx, UPS etc.
Maintain equipment repair log.
Monitors distribution of customer equipment and parts
Prepare packing lists.
Collection of work orders from technician
Prepare spreadsheets, reports and other documentation.
Other duties as assigned.
This role requires the ability to lift and carry packages on a regular basis that may weigh up to 15 lbs.
This role also requires the ability to walk frequently during the day while carrying the packages to other locations in the office.
Qualifications
Requires advanced computer skills, including creation of various reports and complex spreadsheets. Must be Very proficient in Entire Microsoft Office Suite, with a STRONG Focus on Excel Skills & Word, Microsoft Dynamics AX Experience Strongly Preferred
This position requires the skills and knowledge normally obtained through the successful completion of a high school degree. Associate degree, or some college/business courses strongly preferred.
Must demonstrate strong interpersonal skills dealing with greeting customers in person and on the telephone. Must speak clearly and professionally.
Requires computer skills, including creation of various reports and spreadsheets. Must be familiar with Microsoft Excel Skill & Word.
Effective communicator, both written and oral.
Capable of dealing with internal and external clients in a tactful and professional manner.
Must be able to work under pressure and meet tight deadlines.
Ability to be self-motivating a necessity.
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