Help Desk Associate Job at Trusted Workforce Solutions, Houston, TX

ZFdPV2ZzZmZjMlJQWVVzeGRjY01mZnpXRUE9PQ==
  • Trusted Workforce Solutions
  • Houston, TX

Job Description

Job Description

We are seeking a highly motivated and customeroriented Help Desk Professional to join our team. The ideal candidate will have a strong understanding of IT support principles and a passion for resolving technical issues.

Responsibilities:

  • Provide firstlevel technical support to endusers via phone email and inperson
  • Troubleshoot and resolve a variety of technical issues including hardware software and network problems
  • Document and track all support requests and resolutions
  • Identify and escalate complex issues to higherlevel support teams
  • Maintain a positive and professional attitude even under pressure
  • Stay uptodate on the latest technologies and troubleshooting techniques

Qualifications:

  • Strong understanding of IT support principles including hardware software and networking
  • Excellent problemsolving and troubleshooting skills
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Experience with help desk ticketing systems
  • IT certifications (e.g. A CompTIA Network) preferred but not required

Job Tags

Similar Jobs

CyberCoders

MEP Superintendent Job at CyberCoders

 ...specifications and industry standards, while managing a team of contractors and subcontractors. To express interest or verify...  ...is preferred, but not required. Benefits Vacation/PTO Medical Dental Vision 401k Bonus Email Your Resume In Word... 

talent4health

Certified Surgical Technologist Job at talent4health

Now Hiring: Certified Surgical Technician | New York, NY &##128197; Apply Today! Be part of a team that makes a real difference in...  ...centric agency in the industry. Whether you are looking for the next travel assignment, or prefer something local, our highly experienced... 

University of Maryland Medical System

Release of Information Tech Job at University of Maryland Medical System

 ...academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice...  ...and make deposits into the ROI revenue account. The level I ROI Tech only processes continuity of care requests. II. Principal... 

Revogen Biologics

Tissue Bank Director Job at Revogen Biologics

 ...their patients quality biologics. Job Title: Tissue Bank Director Location: San Antonio, Texas, USA Department: Medical...  ...with surgeons, clinicians, and regulatory professionals. Work Environment & Physical Requirements This role operates within... 

Amrize

Maintenance Technician Job at Amrize

 ...ABOUT THE ROLE This is a Mechanical Maintenance position, basic electrical experience is a plus. Performs various tasks associated with the inspection, root cause failure analysis and repairs of mechanical systems. This includes preventative maintenance, repair, welding...