Job Description

Blackhawk Bank & Trust , a locally owned financial institution with 18 Quad City area locations is recruiting for a full-time  Human Resource Generalist position. If you are looking to join a bank with deep roots in the Quad Cities, this is the opportunity for you. With assets over 1.8 billion, we are confident we can provide you an environment of great opportunities to succeed. We offer a competitive wage & benefit package that includes, paid vacation, paid holidays, life insurance, medical insurance, and a generous profit-sharing retirement plan.

Position Summary:

The Human Resources Generalist is a key contributor to the Human Resources team, responsible for supporting a wide range of HR functions that align with the bank’s strategic goals. This role emphasizes talent acquisition, employee performance management, succession planning, and employee relations. The Human Resources Generalist ensures that HR practices foster a positive, compliant, and high-performing workplace culture within the bank.

Duties and Responsibilities:

• Collaborate with department leaders to understand workforce needs and organizational goals, proactively identifying hiring priorities and developing tailored recruitment plans that align with the bank’s short- and long-term staffing strategies.
• Develop and execute comprehensive recruitment strategies that include sourcing candidates through job boards, social media, employee referrals, community outreach, and partnerships with local colleges and professional organizations.
• Manage the full recruitment lifecycle, including posting job openings, screening resumes, conducting initial interviews, coordinating with hiring managers, and facilitating timely and effective hiring decisions.
• Conduct structured interviews using behavioral and situational techniques to assess candidate qualifications, cultural fit, and alignment with the bank’s values and long-term objectives.
• Maintain a robust talent pipeline by engaging with passive candidates, attending job fairs, and building relationships with community partners to ensure a steady flow of qualified applicants for future openings.
• Provide training and support to managers on setting clear performance expectations, delivering constructive feedback, and conducting effective performance evaluations that align with individual and organizational goals.
• Monitor performance trends and collaborate with leadership to identify high-performing employees, address underperformance, and implement performance improvement plans when necessary.
• Work with the Vice President Human Resources Officer and senior leadership to identify key roles and high-potential employees, developing succession plans that ensure continuity and readiness for future leadership needs.
• Coordinate internal mobility efforts by identifying opportunities for cross-training, lateral moves, and promotions that support employee growth and organizational agility.
• Support the implementation of training programs that address skill gaps, enhance leadership capabilities, and prepare employees for advancement within the bank.
• Serve as a trusted resource for employees and managers by providing guidance on HR policies, procedures, and conflict resolution strategies in a fair and consistent manner.
• Ensure compliance with federal and state employment laws, including FMLA, ADA, EEO, and other regulatory requirements, by maintaining accurate records and staying informed of legal updates.
• Assist in conducting internal investigations related to employee concerns or disciplinary matters, ensuring confidentiality, thorough documentation, and appropriate resolution.
• Access and review employee records in the UKG Human Resource Management database and enter information when necessary.
• Promote a positive workplace culture by supporting initiatives that enhance employee engagement, communication, and collaboration across departments.
• Contribute to the development and implementation of HR policies and programs that support the bank’s mission, values, and strategic objectives.
• All other duties as assigned.

Position Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Previous Human Resources experience
• Strong knowledge of employment laws and HR best practices.

Required Skills:

• Exceptional interpersonal and communication skills, with the ability to build trust across all levels of the organization.
• Strong organizational and time management abilities, with a keen diligence and the ability to manage multiple priorities.
• Proficiency in HRIS systems and Microsoft Office Suite, with the ability to analyze data and generate actionable insights.
• Elevated level of discretion and integrity in handling confidential information.
• An initiative-taking, solutions-oriented mindset with a commitment to continuous improvement and employee development.

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