Job Description

Are you an upbeat, friendly communicator who loves helping people?
Do you thrive in a fast-paced environment and enjoy solving problems while providing excellent customer service?
If so, we want YOU to join our team as an Inbound Call Center Representative!

This is a great position for College Students or individuals looking to get started in the customer service, sales support, or call center industry!

What You’ll Do:

• Answer inbound calls from customers seeking information about our home improvement services
• Provide helpful, friendly support and guide callers through their questions and needs
• Schedule appointments for our sales team – no selling required!
• Maintain accurate notes and follow call-handling procedures
• Meet and exceed weekly call quality and appointment-setting goals
• Represent our company with professionalism, patience, and enthusiasm

What We Offer:

• A base pay + uncapped bonuses

The more high-quality appointments you set, the more you earn!

• Growth opportunities

We are a growing company and promote only from within!

• Fun, supportive team environment with ongoing training and coaching

What We’re Looking For:

• Outgoing, energetic, and self-motivated personality
• Strong communication skills and a customer-first attitude
• No experience necessary – we provide full training!
• Ability to multitask while maintaining attention to detail
• Reliable and punctual, with a strong work ethic
• Comfortable working in a fast-paced call center environment

APPLY TODAY and start a rewarding career where YOU control your income!

Send your resume to [email protected] for more details!

Job Types: Full-time, Part-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Flexible schedule
• Professional development assistance

Ability to Commute:

• Traverse City, MI 49686 (Required)

Work Location: In person

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