The Institutional Research Analyst is responsible for collecting, analyzing, interpreting, and reporting data and information to inform strategic planning, enrollment management, compliance, accreditation, reporting, operational effectiveness, and the assessment and continuous improvement of academic programs and services. Key responsibilities include managing accreditation processes, analyzing institutional data to inform decision-making, conducting program reviews, and supporting the development and implementation of strategic and operational plans.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Actively engage the University identity and mission and understand programs and services.
• Collect, organize, and manage institutional data from various sources to gather information on student outcomes, enrollment trends, and other key institutional metrics, and to ensure accuracy, consistency, and accessibility.
• Support the development and maintenance of data stewardship and governance policies and procedures to ensure the quality, integrity, security, of university data assets.
• Maintain and update databases to ensure the accuracy and integrity of institutional data.
• Support and manage survey tools like Qualtrics for the university community.
• Conduct statistical analyses, generate reports, and data visualizations to support institutional research efforts and decision-making.
• Support data analysis for institutional research projects, program evaluation, and/or ad hoc requests from institutional units.
• Manage and fulfill requests for institutional data by various stakeholders, including administrators, faculty, and external agencies.
• Ensure compliance with applicable external reporting requirements related to institutional data.
• Collaborate with institutional leaders to identify key performance indicators and benchmarks for assessing institutional effectiveness.
• Develop and administer surveys and other instruments to collect feedback from students, faculty, staff, and community stakeholders and analyze results to identify areas for improvement and track trends over time.
• Provide training and support to faculty and staff on data collection and reporting processes and develop resources that assist in building data literacy across the institution.
• Support the development and implementation of the College's strategic plan through data driven insights.
• Support accreditation and program review processes by providing accurate and timely data for reports and data requests.
• Stay informed about current trends, research, and best practices in institutional research and data analysis through professional development activities, conferences, and networking opportunities.
• Evaluate the effectiveness of institutional research functions and services to identify areas for improvement.
• Work collaboratively with the Information Technology team.
• Participate and engage in supporting data governance, data lake, data warehouse, data dictionary, and data security initiatives.
• Other duties as assigned.
Requirements:
MINIMUM QUALIFICATIONS:
• Bachelor’s degree: data science, statistics, information systems, business analytics, or related discipline.
• Minimum of 3 years’ experience in higher education administration, institutional research or institutional effectiveness.
• Commitment to ethical standards, integrity, and professionalism dictating the use of data.
• Familiarity with higher education research, data systems, and reporting requirements.
• Demonstrated qualitative and quantitative analytical skills.
• Effective written and verbal communication skills.
• Effective professional demeanor and interpersonal skills.
• Ability to manage projects, proactive, and meet deadlines.
SKILLS
• Strong analytical and problem-solving skills.
• Experience working with higher education data systems such as Ellucian Banner or other student information systems.
• Proficiency in developing electronic forms, surveys, and other data collection instruments using web-based software (e.g. Qualtrics).
• Strong analytic skills with proficiency in database software programs, such as R, Python, or SPSS, and data visualization tools such as Tableau, SAS, or PowerBI.
• Meticulous attention to detail and a commitment to data accuracy, with strong organizational and time management skills.
• Ability to manage multiple tasks and priorities simultaneously.
• Understanding of institutional research methodologies, accreditation standards, and compliance with higher education requirements.
• Ability to present and communicate complex data in a clear and understandable format.
• Collaborative, team-oriented, participate in consensus building and group facilitation.
• Ability to work effectively with cross-functional teams and stakeholders
• Knowledge of human subject research and Institutional Review Board.
• Commitment to diversity, equity, and inclusion in institutional research and data practices.
• Proficiency in Microsoft Office and data management software, tools, and technologies.
• Must be able to lift 50 lbs. and ability to bend and ability to stand for long periods of time.
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