Job Description

Enchem is a global leader of specialization in development and manufacturing of electrolytes and high functionality additives or rechargeable batteries. Founded in 2012 in South Korea, Enchem is the first commercialization of electrolytes for the world's first second-generation electric vehicles. With factories in South Korea, China, Poland, Hungary, and the United States, Enchem is pioneering towards growing the company to build a new chapter in automotive history. We are the future of electrolyte, the future of second-generation lithium batteries, and the future of electric motor vehicles.

We are looking for a motivated and detail-oriented Key Account Manager to support o ur B2B sa les and client service operations. In this role, you will assist in managing existing client accounts, ensuring customer satisfaction, and supporting the growth of long-term business relationships. The ideal candidate is highly organized, proactive, and eager to learn, with strong communication skills and a customer-first mindse t.

Key Responsibilities

• Manage and nurture relationships with assigned client accounts, acting as a reliable point of contact.
• Understand client business needs and provide appropriate product or service recommendations.
• Prepare and deliver accurate sales quotes, proposals, and contract documents.
• Collaborate with internal teams (logistics, finance, production, R&D) to ensure timely and efficient service delivery.
• Monitor account performance and assist in generating reports, forecasts, and presentations for internal and client use.
• Identify opportunities to expand existing accounts and support the development of new business leads.
• Address client issues or concerns promptly and professionally, ensuring high customer satisfaction.
• Support senior managers in conducting account reviews and participating in customer visi ts.

Qualifications:

• Bachelor’s degree in Business Administration, International Business, or a related field (e.g., Supply Chain, Operations Management) prefer.
• 3+ years of experience in account management, sales, or customer-facing roles (preferably in the automotive or battery industry).
• Strong communication, relationship-building, and problem-solving skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proficiency in Microsoft Excel and PowerPoint; experience with SAP, MES, and CRM systems is preferred.
• Bilingual ability in Korean and English is a plus.

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