Job Description

Job description

itD is seeking a lead/principal UX Researcher to join our dynamic team of technology consultants!

Responsibilities

• Support the product design team in an iterative, user centered design process
• Analyze data from qualitative studies including usability tests, interviews, participatory design, and heuristic evaluations
• Lead research responsibilities on projects across a domain of work
• Conduct foundational research to help inform product and design strategy
• Be a thought partner, collaborating with cross-functional teams in idea generation & exploration
• Lead the design, execution, and coordination of high-impact research studies (generative, evaluative, in person, remote, moderated, unmoderated, and beyond)
• Translate research findings into actionable insights and specific design recommendations
• Partner with Market Research and Consumer Insights and Analytics teams to create a 360 view of user data to inform design
• Help maintain a well organized and easily accessible database of past research documentation

Required qualifications and skills

We’re excited about you if you have:

• Portfolio of digital product design research with a focus on mobile channels
• 5+ years of experience in a UXR role
• A strong passion for design research, and user centered design
• Experience conducting both qualitative and quantitative user research
• Comfort working in an agile development environment, quickly responding to new work requests, and juggling many projects simultaneously
• An innate understanding of the difference between testing for user behavior vs. user preference, and how to design appropriate tests for each
• Stellar communication skills – you can present complex information to audiences ranging from developers to executives and leave them informed and inspired
• E-Commerce/Retail Experience
• Prior experience at lead or principal level

Education

• Bachelors Degree

Company description

About itD:

We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience:

Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries.

itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow!

Visit to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at [email protected] and let us know the nature of your request and your contact information.

Additional info

Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

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