Membership and Operations Coordinator Job at Association of Military Banks of America (AMBA), Washington DC

ZDJTZGNNTGNjV1ZCWVVZOGM4QUxmdi9YR0E9PQ==
  • Association of Military Banks of America (AMBA)
  • Washington DC

Job Description

Company Description

Founded in 1959, the Association of Military Banks of America (AMBA) is the nation’s only trade association representing banking institutions serving U.S. military members, veterans, and their families. AMBA’s mission is to advocate for strong and innovative military banking — promoting access to trusted financial services, advancing financial readiness, and supporting the financial well-being of the military community. We collaborate with financial institutions, government leaders, regulators, and like-minded organizations to build a more resilient financial future for service members and their families.

Role Description

The Membership & Operations Coordinator supports AMBA’s mission to advocate for strong and innovative military banking by providing essential administrative, membership, and communications support. This role ensures that AMBA’s operations and member services run smoothly, contributing directly to AMBA’s ability to empower its members as they support the military community and promote financial resiliency. Additionally, this role requires strong collaboration with internal and external stakeholders to meet organizational goals.

Core Responsibilities

• Serve as the primary point of contact for member inquiries, renewals, and updates.

• Maintain and update AMBA’s membership database and CRM systems with accurate information.

• Assist with onboarding new members and coordinating welcome communications.

• Track and report membership statistics, renewals, and engagement metrics.

• Support development and distribution of member communications, newsletters, and announcements.

• Assist in the planning and execution of AMBA’s conferences, webinars, and events.

• Coordinate registration processes, speaker logistics, and event communications.

• Provide administrative support for daily operations including scheduling, documentation, and vendor coordination.

• Assist with invoice processing, vendor tracking, and financial reconciliations.

• Support AMBA’s digital communications through website updates, email campaigns, and social media posts.

• Maintain accurate data for reporting and assist with internal dashboards and performance metrics.

Qualifications

  • Strong Analytical Skills to assess data, optimize operations, and identify areas for improvement
  • Excellent Communication skills, both written and verbal, for member and stakeholder interactions
  • Proficiency in Operations Management to organize and streamline internal workflows
  • Customer Service expertise to deliver outstanding member support experiences
  • Administrative Assistance abilities to maintain records, handle scheduling, and execute organizational tasks
  • Strong organizational and time-management skills
  • Strong proficiency with Microsoft 365 tools, AI tools, office productivity software, and CRM systems.
  • Bachelor’s degree in Business Administration, Operations Management, or related field is a plus

Salary and Benefits

• Salary Range: $55,000 – $70,000 (commensurate with experience); annual performance bonus consideration based on achievement of KPIs

• 401(k) with employer match

• Paid vacation, holidays, and sick leave

• Remote work with some in-person administrative activity requirements with the Washington, DC area

• Occasional travel for AMBA events and conferences

Job Tags

Work at office, Remote work,

Similar Jobs

Insight Global

Project Manager Job at Insight Global

 ...traveling - will involve OT JOB DESCRIPTION A client of Insight Global in the retail/technology industry is seeking Project Managers to assist with an initiative to launch new locations in dense metrocities. This is a brand new team, building out this model and... 

LHH

2nd and 3rd shifts CNC Setup Technician Job at LHH

LHH Recruitment Solutions has a Senior CNC Setup Technician role open for our client in the Butler, NJ region. Qualified candidate MUST HAVE proven CNC setup experience with CNC machines such as; lathes, mills, Swiss mills, and machinery such as Miyano, Haas, Mori, Sharp...

Calculated Hire

Cook Job at Calculated Hire

JOB SUMMARY The Cook at the Central Kitchen is responsible for preparing and cooking food products according to standardized recipes and production schedules in a high-volume food manufacturing or commercial kitchen setting. This role requires strict adherence to food...

INSPYR Solutions

Warehouse Equipment Coordinator Job at INSPYR Solutions

 ...We are seeking a Warehouse Equipment Coordinator who will provide critical non-technical support to the IT department within a fast...  ...paced Fulfillment Center environment. This role ensures smooth operations by managing IT equipment, maintaining accurate inventory records... 

第一銀行 FirstBank

Loan Officer Job at 第一銀行 FirstBank

 ...business, finance, economics, or a related field. Good verbal and written communication skills in English and Mandarin. Related banking experience and/or professional certification is a plus. Positive and be a good team player. Notes First Commercial Bank...