Job Description

Teltonika’s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy.

Currently we are looking for a Networking and IoT Engineering Specialist to join our team.

In this role, You will:

• Consult with employees and clients on devices/solution-related technical issues
• Provide guidance on integrating our products into client solutions and addressing their challenges with Teltonika Networks products through written communication and online meetings.
• Solve technical issues and look for a way to reduce them
• Prepare technical documentation and technical tasks
• Conduct training sessions for employees and clients on our products and solutions
• Self-sufficient resolution of technical issues originating from customer’s configuration, firmware/software, other sources
• Preparing documentation for internal and external use (e.g., Teltonika Wiki)
• Serve as a liaison between customers and Teltonika Networks R&D/Headquarters for complex technical challenges
• Have hands-on experience with Linux based OS, industrial protocols, various networking services and protocols and occasional 3rd party peripherals

We believe that You:

• Have a technical or engineering background (1+ year)
• Great communication skills
• Working knowledge of software and operating system principles
• Knowledge of basic internet technologies ( FTP and etc.)
• Basics of telecommunication systems and technologies
• Ability to prepare technical documentation
• Good knowledge of WiFi technologies: 802.11 g/b/n/ac
• Ability and experience configuring VLANs, QoS
• Ability and experience configuring various VPN solutions: IPSec, L2TP, OpenVPN, DMVPN, SSTP; good knowledge of their working principles, differences
• At least 12-month experience working with cellular routers . Knowledge of 2G, 3G, 4G networks , ability to explain network authentication methods, data session establishment
• Experience working with embedded, Linux-based OpenWRT operating system
• Good problem solving (troubleshooting) skills
• Knowledge and ability to use „AT“ commands
• Ability to write simple bash/ash scripts
• Knowledge of Firewall principles , ability, and experience configuring Firewall with IPTABLES
• Experience working with industrial routers is an asset

What we offer:

• Competitive base salary depending on experience
• Work type: Hybrid (at least 3 days from office); Office location: 5000 Riverside Dr., Irving, TX, 75039
• Training: onboarding on Teltonika‘s internal systems, Sales process, product related topics
• Career: opportunities to increase your seniority level in the role, or become a Team Lead in the long-term
• Benefits: Company funded health insurance; 401k; 3 weeks of Paid Vacation; 6 Sick days + day off on your Birthday
• Work Environment: Multicultural and diverse environment which highly values knowledge and exchange of ideas, supportive and positive attitude in the team

*Only qualified candidates will be considered and contacted for the first round of interviews.

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