Job Description

Office Services Assistant

-On-Site Contract Position (Raleigh, NC)

RedStream Technology is recruiting for an energetic, detail-oriented Office Services Assistan t to provide on-site support for a prestigious global management consulting company. Our client’s office services team performs a variety of activities that collectively contribute to the functionality and appearance of the office.

The Office Services Assistan t will play an integral customer service-focused role supporting office services, facilities, reception, on-site technical support, event management, and connectivity.

Responsibilities:

• Provide a memorable hospitality experience for all clients and employees they come in contact with.
• Takes full ownership of ensuring office supply areas and food and beverage pantries are fully stocked, cleaned throughout the day.
• Supports Reception with daily office, meeting and event operations.
• Anticipate employee needs and preferences, proactively helping and providing personalized recommendations to enhance their stay.
• Handle employee inquiries, complaints, and special requests promptly and professionally, resolving issues to the guest's satisfaction and following up as needed.
• Brew coffee and ensure pantry is maintained throughout the day (dishes, surface, etc.)
• Potential light equipment or IT support.
• Provide set up support for meetings and events taking place onsite.
• Uphold the highest standards of cleanliness and appearance for the entire facility, including all common areas.
• Conduct meticulous inspections to identify maintenance needs and promptly address any deficiencies (office machines, printers, pantry equipment etc.)
• Collaborate with relevant departments to execute facility improvement projects and maintain a pristine environment for customers.
• Oversee the inventory of cleaning supplies, F&B items in pantry, equipment maintenance and troubleshooting, and other necessary materials to maintain operational efficiency.
• Exercise prudent inventory control, making timely replenishment orders while adhering to the designated budgetary guidelines.
• Managing an email inbox for requests potentially supporting multiple departments
• Coordinating with facilities, engineering, & building management to ensure office is fully functional
• Comfortable being mobile and moving around the space to ensure clients are taken care of
• Track daily activities and run end of day reports
• Assist in any other reasonable requests for assistance

Skills:

• Able to lift up to 50 lbs
• 1 - 3 years prior Hospitality or similar experience required
• 1 - 3 years' experience in a corporate setting
• Strong written and verbal communication skills
• High Energy, White Glove Hospitality Mindset & Demeanor, fast learner
• Ability to multi-task and meet deadlines.
• Great time management skills
• Able to maintain uniform and grooming standards appropriate to a corporate setting
• Team player who can keep a positive attitude and motivate peers

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