Job Title: Candidate Care Coordinator
Location: Tampa, FL 33634
(50% Onsite)
Duration: 03 Months contract (potential to be extended)
Notes:
EM wants to see candidates with strong experience in scheduling interviews and pre-onboarding candidates for C-level Executives. Immigration knowledge is preferred.
Needs a onboarding coordinator rather than a recruiter
Needs a good experience with Workday (1-2 years)
Top Skills: Efficiency with excel, excellent verbal and written communication skills (will interact with C-suite level), strong organization and problem-solving skills, knowledge of Workday and immigration processes.
Job Description:
The Candidate Care Coordinator partners closely with Recruiters and supports the TA Service Model by providing end-to-end support to candidates and hiring managers, including scheduling interviews and facilitating pre-employment activities for the Americas markets with a focus on compliance, efficiency, and providing a positive Candidate and Hiring Manager experience. Will support multiple business units and levels across the organization. May include C-suite level support. Participates in process improvement activities and projects.
A typical day might include the following:
• Actively working within Paradox and Outlook to schedule interviews and provide timely status updates
• Managing and communicating any interview changes to the Candidate, Recruiter and Interview Team
• Booking travel arrangements and conference rooms
• Facilitating pre-employment screenings including background checks following self-adjudication practices, drugs screens, medical mandates, motor vehicle reports, and I-9 employment verification
• Supporting the Digital Onboarding Experience for Candidates and representing TA in troubleshooting or enhancement requests in the Digital Onboarding Experience
• Answering Candidate and Hiring Manager inquiries and using urgency and sound judgement to resolve problems
• Problem-solving technical issues in Workday and other TA systems for internal TA partners and Candidates
• Engaging in candidate care process improvement projects as appropriate
• Ensuring a smooth and positive candidate experience throughout the interview and pre-boarding processes
Process Improvement activities, including:
• Participation on TAE project teams, including global projects.
• Process mapping, documentation, and presentation
Minimum Requirements:
• High School Diploma required
• Demonstrated proficiency with the Microsoft Office suite, specifically .xls
• Strong sense of urgency in addition to the ability to prioritize and complete projects in a timely manner
• Detail-oriented with excellent verbal and written communication skills
• Excellent organization and problem-solving skills
• Pro-actively embraces new trends, education, technology and tools
Qualifications:
• Spanish speaking and writing is preferred
• 1+ years of HR Admin/Support Experience, with experience in Talent Acquisition preferred
• Knowledge of Applicant Tracking Systems (ATS) required; experience with Workday ATS and scheduling experience preferred
• Understanding of US visas (i.e. H-1B, L-1, TN, F-1, etc.) specifically around compliance and tracking of cases.
• Understanding of the multiple phases of employment sponsored green card applications, specifically PERM LCA postings & recruitment campaign.
• Self-starter who works efficiently and is comfortable managing several different projects and priorities
Physical demands:
Long periods of sitting in front of a screen
Hours are normal business hours based on business needs
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