Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

ZDJTVmZzZmVlV2RPWWtJNGVjWUplL0hjR0E9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Vaco by Highspring

Front Desk/Admin Assistant -Full-time Job at Vaco by Highspring

Job Title: Front Desk Receptionist / Administrative Assistant Employment Type: Contract-to-Hire Location: Wilmington, Ohio (On-site) About the Role We are seeking a professional, detail-oriented Front Desk Receptionist/Administrative Assistant to join our team... 

Talent Bull Inc.

Staff UX Designer Job at Talent Bull Inc.

Title: Staff UX Designer Position Type: Full-time employment (FTE) Location: Remote (Hybrid Flexibility) About the client: A leading technology company providing financing and software solutions for sustainable home upgrades like solar, HVAC, and energy-efficient...

Hartwick College

Administrative Assistant for Academic Affairs - Art & Art History Job at Hartwick College

July 18, 2025 Administrative Assistant for Academic Affairs Art & Art History Description: Under the supervision of the co-chairs of the Department of Art & Art History, and the Executive Assistant to the VIce President for Academic Affairs/Provost, the Administrative... 

UPS Industrial Services, LLC.

Combo Welder Job at UPS Industrial Services, LLC.

 ...-diem so the ideal candidate must live within 50 miles of Chalmette, LA. (Shifts are 5x8' s Monday - Friday) About the Company: At UPS Industrial Services excellence isn't just a goal, it is our baseline. It is our mission to be the industry standard by delivering results... 

The Pivot Group Network

Paint Technician (Powder Coat) Job at The Pivot Group Network

 ...process knowledge, this is your chance to join a dynamic environment that values continuous improvement. Job Overview As a Powder Coat Technician II , you'll play a vital part in the surface finishing process, preparing parts for coating and ensuring every step...