Onsite - IT Help Desk Technician - Carrollton Tx Job at Paranet Solutions, Inc., Texas

Y21XU2VjSGRjbUpEWVVZOGRNWUplL0RmR0E9PQ==
  • Paranet Solutions, Inc.
  • Texas

Job Description

IT Help Desk Technician Job Description:

We are seeking a talented IT Help Desk Technician to join our team and provide technical support to our employees. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for helping others.

Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues
- Install, configure, and update software and hardware
- Maintain accurate records of technical issues and resolutions
- Collaborate with other IT team members to escalate and resolve complex technical issues
- Assist with the setup and maintenance of computer systems and networks
- Train employees on IT policies and procedures
- Stay up-to-date on the latest technologies and trends in the IT industry

Qualifications:
- 2+ years of experience in IT support or a related field
- Strong knowledge of Windows and Mac operating systems
- Experience troubleshooting hardware, software, and network issues
- Excellent communication and customer service skills
- Ability to work well under pressure and in a fast-paced environment
- Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Experience using Connectwise is a plus

If you are passionate about technology and helping others, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.

Job Tags

Similar Jobs

Jersey City Free Public Library

Library Assistant - Part Time (Pavonia) Job at Jersey City Free Public Library

 ...JCFPL JOB TITLE: Library Assistant DEPARTMENT: Library Services LOCATION: Pavonia Branch REPORTS TO: Branch Manager CIVIL...  ...Library Assistant STARTING SALARY RANGE: $21.98 / hr. FULL-TIME/PART-TIME: Part-Time WORKWEEK: 9:00 a.m. to 8:00 p.m. (16... 

Iannarino Fullen Group

Receptionist Sales Job at Iannarino Fullen Group

 ...Front Receptionist Sales $18.00 Per Hour - Weekly Pay Chandler, AZ 85225 Schedule: Monday - Friday 8AM - 5PM Position Overview: The ideal candidate will be responsible for the following tasks: Answering phones and providing excellent customer service... 

Pride Health

Senior Administrative Assistant Job at Pride Health

 ...competitive pay and benefits, and a great way to start working with a top-tier healthcare organization. Job Title: Sr. Administrative Assistant Location: Bellaire, TX 77401 Pay Rate- $27/hr. - $30/hr. on w2 Duration- 3 months + possible extension Shift: 8:00 AM ... 

Pro Access Systems, Inc.

Outside Sales Representative Job at Pro Access Systems, Inc.

 ...The Outside Sales Representative will be responsible for establishing contact with existing customers, identifying new opportunities, and following...  ...and qualified family members, including: ~ Medical, Dental and Vision co verage for Employees, Spouses, Dependents &/or... 

Source One Technical Solutions

SAP S/4 HANA ERP Implementation Manager Job at Source One Technical Solutions

 ...work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp. Title: IT Project Manager SAP S/4HANA ERP Implementation Location: San Diego CA and Parsippany NJ Hybrid: (Mon-Fri, 40 hours) NOTE Hybrid Role, 5 days a week...