Job Description

Position: Product Coordinator

Classification: Fulltime; Exempt

Salary: 68-75k/year

Reports to: Product Development Department Manager

Essential Job Function/Duties/Responsibilities

• Lead and coordinate inquiry development from inception to mass production.
• For proceeding projects, cooperate with Regional Sales Managers (RSM), Inside Sales, other related department people
• Compile, review, and interpret customer requests to Japan Headquarter.
• Build, develop, and grow any business relationships vital to the success of the business opportunity.
• Work as an interface between the Outside Sales teams and various internal service providers (i.e. technical support and pricing)
• Monitor and track project milestones and report progress of the project to all stakeholders.
• Work with Inside Sales team to meet customer delivery requests.
• Prepare regular sales report and sales forecast.
• Assist in enter sales forecasts
• Assist in escalation of issues
• Assisting in escalation for RMA issues
• Obtain compliance information
• Other duties requested by supervisor or management.

Duties and responsibilities may be added, deleted, modified or changed at any time at the Company’s discretion. Changes may be made formally, informally either verbally or in writing.

Education/Experience/Requirement

• Possess solid working knowledge of industrial products.
• Professional communication skills (English – business level, Japanese – native level)
• Excellent computer skills (Word, Excel and Power Point are mandatory)
• Flexibility, Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other department including sales and technical teams in Japanese HQs.
• Positive attitude, self-motivator, goal oriented with the ability to foster strong relationships.
• Must be detail oriented and be able to handle multi-task in a busy office environment.

Work Conditions

• Physically able to participate in training sessions, presentations, and meetings.
• Some travel including overseas required for meeting with clients, distributors, and business partners according to order by manager.

To apply, please send your resume to [email protected]

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