Job Description

Job Summary:

In this fast paced and critical role, Professional and Clinical Trainer will deliver training associates within Terumo Interventional Systems (TIS). This role is responsible for the delivery and facilitation of product and clinical training curriculums to new hires and existing associates within TIS. The Professional and Clinical Trainer is responsible to use the best-in-class means of training delivery including e-learning, self-study, computer-based training assessments, classroom, and virtual training to deliver approved clinical and product messaging via our customer interaction model. This role partners closely with the Professional and Clinical Training Managers, Sales, Field clinical, Marketing, and Medical Affairs to ensure training curriculum and materials adequately prepare associates to successfully sell all TIS promoted products by meeting all internal and external requirements.

Job Details:

Delivers presentations, demonstrations, train-the-trainer series, end user classes and other specialized training courses pertaining to TIS Portfolio

Implement competency certification for clinical and product knowledge for all eligible TIS associates

Deliver and maintains assigned course curriculums, instructional materials, participant materials, and online course content.

Collaborated with Professional and Clinical Training team to develop and deliver hands-on lab exercises, use of field tools, and use of other relevant training requirements. Then monitors and evaluates participant progress in collaboration with the LMS/e-Learning Specialist.

Collaborates with Pace Coordinator to initiate and finalize training activities (CVENT links, communication, room requirements/setup, courseware shipping, travel arrangements, etc.) for training events.

Evaluate new hires during training sessions to provide coaching and feedback to the new hires and their managers.

Responsible for routine maintenance and upkeep of technical training facility/resources (training equipment, training lab, PCs, etc.).

Implements course evaluations and works with training managers to assess effectiveness of programs and help manage training event activities before, during and after course completion to ensure consistent and successful delivery in collaboration with senior training team.

Implementation of ongoing learning programs for the field organization and ensure that selling model and activities are incorporated into all training programs.

Travels to provide customized onsite training at National Meetings, Launch events, etc.

Works with senior training staff and marketing/sales partners to assess the training needs and development requirements for new products.

Works with senior training staff in the development of new training courses and curriculums based on feedback from product development teams.

Conduct field visits with territory managers and field clinicals to remain abreast of the industry, clinical, product and customer trends.

Working Conditions:

This position exists as a remote role with approximately 50% overnight travel is required, including occasional weekend travel.

Occasional entry to hospitals and other medical facilities is required. Many facilities have instituted vendor credentialing policies which require vendors to meet defined training, background check and proof of immunization requirements as a condition of entry. Terumo Associates entering these facilities are required to abide by these credentialing requirements.

When visiting hospitals and other medical facilities, must be able to gain access to and work in the IR suite, cath lab and operating room. Entry into these areas requires an ability to wear appropriate gowning, stand for long periods of time, comply with hospital policy/protocol and be aware of potential biohazards such as blood borne pathogens.

Position Requirements:

Knowledge, Skills and Abilities (KSAs)

Requires strong knowledge of human anatomy and ability to master relevant clinical and product related information.

Strong interpersonal communication and influencing skills.

Knowledge of adult learning principles.

Possesses strong communications skills both, verbal and written, an ability to communicate complex product and clinical information in an easy-to-understand manner and Project/Time management skills.

Manage budget and deliver programs within prescribed budgetary limits.

Strong knowledge of Microsoft Office including ability to create complex PowerPoint training presentations.

Possess strong attention to detail.

Background Experiences

Requires a Bachelor’s degree and a minimum of 1-2 years of relevant sales or training experience in a medical device or pharmaceutical environment or equivalent combination of education, training and experience.

Relevant experience in sales or clinical is strongly preferred.

Experience in a medical device, biotech or pharmaceutical environment preferred.

Experience in adult learning principles and experience in facilitation of product disease and sales curriculum in the healthcare industry preferred.

Content development, communication, and facilitation skills as evidenced preferred.

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