Job Description

TITLE: Program Manager

LOCATION: Mountain View, CA (Hybrid)

ANTICIPATED DURATION: 12 Month Contract

Responsibilities:

• Operational Excellence: Partner with the Chief of Staff and Marketing leadership to identify, develop, and implement processes and tools that enhance the overall operational efficiency and velocity of the Marketing organization.

• Program Leadership: Lead the planning, execution, and delivery of cross-functional marketing programs, ensuring alignment with strategic objectives, on-time completion, and within scope. This includes defining project scope, setting timelines, managing resources, and identifying and mitigating risks.

• Cross-Functional Collaboration: Facilitate seamless communication and collaboration across various marketing teams (e.g., product marketing, demand generation, communications, creative) and with other departments (e.g., sales, product, operations) to ensure integrated program execution.

• Process Improvement: Proactively identify bottlenecks, inefficiencies, and areas for improvement within existing marketing workflows. Develop and implement solutions that streamline operations and foster a culture of continuous improvement.

• Performance Tracking & Reporting: Establish key performance indicators (KPIs) for programs and initiatives, track progress, and provide regular, clear, and concise reports to the Chief of Staff and relevant stakeholders on program status, risks, and outcomes.

• Documentation & Best Practices: Develop and maintain comprehensive program documentation, including project plans, status reports, and post-mortem analyses. Champion the adoption of best practices in program management across the organization.

• Tool & Technology Optimization: Assist in the evaluation, selection, and implementation of new marketing technologies and tools that can further enhance operational velocity and team effectiveness.

Requirements:

4+ years of demonstrable experience in a Program Management role, ideally within a marketing or high-growth technology organization.

Preferred Experience:

• Proven ability to manage multiple complex projects simultaneously, from initiation to closure.

• Ability to logically and efficiently structure ambiguous problems, identify sources of data, conduct complicated analysis, identify key insights and recommended actions

• Exceptional organizational skills and meticulous attention to detail.

• Strong analytical and problem-solving abilities.

• Excellent communication, interpersonal, and presentation skills, with the ability to influence and collaborate effectively at all levels.

• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision

• Ability to communicate with executive team, business and recruiting leaders

• Proactive and self-directed with a strong sense of ownership and accountability.

The hourly pay rate range for this position is $46.54 to $54.47/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at

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