Job Description

Quality Manager

This person will develop, implement, and maintain quality systems. These systems take customer requirements and requests, and transfer them into working systems within the plant. This person will develop a quality plan for the facility, as well as implementing and maintaining the quality system. This function will provide customer satisfaction and improve the products and services we provide.

Responsibilities

• Review and revise the Quality Assurance Manual to meet current customer requirements and expectations.
• Develop a Quality Plant by establishing objectives to continually improve quality of products and quality systems.
• Communicate Requirements of customers to manufacturing and suppliers.
• Direct investigation of customer concerns and facilitate a team for root cause problem solving and corrective actions.
• Distribute information on solving for root causes and to take corrective actions, Distribute information on customer concerns internally and back to our customers.
• Provide information to the team involving customer concerns, and information for solving issues.
• Manage the product verification, which includes laboratory testing, SPC systems, and audits of incoming material and finished product.Ensure that the facility is compliant with IATF16949 standards.Develop personnel to meet objectives and accomplish long term goal. This includes hiring and firing of personnel, training, etc.
• Communicate with customers to understand their needs and concerns.
• Work with all department managers on quality systems, and any changes that need to occur based on customer requirements and communicate requirements and their product performance to suppliers.
• Interprets customer specifications to establish lab procedures, product testing parameters and to collect process data, analysis and to resolve problems and other quality concerns.
• Establish laboratory procedures, product testing parameters, as well as making decision as to the acceptability of products and equipment needs.
• Manage the process of introducing new parts and products into the plant, and ensure everything is ready for the production process.
• Ensure compliance with all environmental, health, and safety requirements.
• The position functions as a member of the management staff of the plant in the coordination of all activities to satisfy customer requirements and corporate objectives.
• The position coordinates daily activities of the department and sets priorities so that the quality levels of products are accurately monitored, customer requirements are met, customer concerns are addressed, customer concerns are responded to in a timely manner and new parts are introduced with all the controls established.
• An essential aspect of the position is to provide quality planning for long and short term, so that objectives of our customers, the corporation and the plant are met.
• Receives guidance from Plant Manager and Corporate Quality Management for system change.

Requirements

• Bachelor’s Degree in engineering, or another related field.
• Minimum of 5 years working in a Quality department. in a leadership role.
• Automotive experience is required.
• IATF16949 Lead Auditor Certification required
• Ability to work with Microsoft Office.
• Strong interpersonal and communication skills.
• Ability to interface with the customers, and act as a subject matter expert.

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