Job Description

This role is on-site at our Indianapolis, IN facility.

FreshRealm is currently in a high-growth state, and our culture of ACTIONS drives our team members forward to maximize their potential. We are a team of hardworking, passionate leaders who persevere through challenges, collaborate with one another to problem solve and achieve desired outcomes, and work to bring out the best in our employees as we service our customers. At FreshRealm, we welcome individuals from all backgrounds and abilities to apply and make employment decisions based on merit.

The QA Supervisor will serve as an expert in key factory functions such as quality checks, weights, scales, etc. Leads a team of Quality Assurance Associates through experienced decision making and management in relation to food safety, quality and legality while working closely with Plant Quality Assurance Manager. Manages workflow and assigns Quality Assurance Associates to appropriate work areas. Exercises good judgment and discretion. Actively works to resolve team members issues while managing the day-to-day tasks. Oversees shift operational quality performance and works with production teams to monitor plant quality and provide guidance.

Key Responsibilities

• Serves as an expert in key day-to-day factory functions including but not limited to pre-op, x-ray/metal detection, quality checks, document review, calibrations, incoming materials AQL, internal auditing, supporting KPIs, etc.
• Manages, schedules, and mentors Quality Assurance Associates. Gives positive feedback to help build the team's confidence and provides constructive criticism with training to develop their skills.
• Identifies risk and creates plans to mitigate it on the fly.
• Works with the site personnel to ensure adherence to the GFSI standards.
• QA Supervisor will report progress, plans, and problems to upper management and other involved parties. Requests feedback from upper management and implements the suggested changes in as efficient a way as possible.
• Train team members on SOP and processes.
• Issue CAPA and non conformances as needed.
• Monitors and confirms cleaning of the plant against the Master Sanitation Schedule.Conducts environmental swabs. Works directly with the sanitation team for pre-operation inspections, ATP swabs, and product changeovers.
• Enforces Good Manufacturing Practices (GMP’s) and use of Personal Protective Equipment (PPE’s)
• Performs other duties as needed

Qualifications

Skills and Requirements

• A min of 3 years of experience working in a fresh food manufacturing environment applying common processes, procedures, and equipment. Demonstrated exp leading the work of others
• Experience working in high care environment preferred
• Available to work early mornings and weekends as required
• Demonstrates knowledge of HACCP & CCP’s
• 1-year experience managing others working in Quality Assurance, Inspection, food, and/ or beverage manufacturing processes is preferred
• Experience applying and enforcing routine Good Manufacturing Practices (GMP’s) in a chilled food environment is essential
• Must demonstrate the ability to lead the work of other employees, assign duties and manage workflow/ production for a shift or in the absence of the Department Manager
• Ability to work routine and monotonous processes
• Must have a good understanding of English, bilingual (Spanish) speaking skills a plus
• Ability to work in a cold/ damp environment and stand for extended periods
• Possible travel for assisting other locations

Experience / Education

• Experience applying and enforcing routine Good Manufacturing Practices (GMP’s) in a chilled food environment is essential
• Must have a high school diploma or equivalent education

What We Offer

• Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance
• 401(k) with company match that is immediately vested
• Life and ADD insurance
• Opportunities for career growth with a dynamic company that is changing the landscape of fresh meals.
• Unlimited paid time off (for salaried positions)

Our Values at Work

We believe that ACTIONS speak louder than words and our company values align to those ACTIONS.

In Our Daily Work, This Looks Like:

• ACCOUNTABILITY : Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time
• CHALLENGE WITH CURIOSITY : We challenge and engage with each other through curiosity and a drive to innovate and transform. This encourages us to learn from one

another, be open-minded to other perspectives and possibilities, and continuously improve and problem-solve with intensity. We persevere through challenges, observe patterns, and pay attention to the details to make connections others may overlook, allowing us to exceed expectations.

• TRANSPARENCY & HONESTY : Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings
• INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks
• OBJECTIVITY : Utilize data and make data-driven decisions at every opportunity
• NIMBLENESS : Utilize time management to help stay focused and on task with urgency and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support
• SUCCESS THROUGH OUR CUSTOMERS : Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task Seek feedback at different stages to ensure you’re on the right track foster collaboration among cross-functional teams to ensure you’re providing the best experience and service to our consumers

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

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