Salesforce Administrator Job at netPolarity, Inc. (Saicon Consultants, Inc.), San Jose, CA

ZDJ1UWVzWFljbTFHWjBjN2NjVU5mdkRXRWc9PQ==
  • netPolarity, Inc. (Saicon Consultants, Inc.)
  • San Jose, CA

Job Description

Title: BSA Salesforce

Location: San Jose, CA (100% Onsite)

Duration: 6-month contract on W2 (Temp Role)

Rate: 60-68/Hour on W2

Job Description:

Requirements:

Key Responsibilities:

1. Lead dynamic and interactive requirements gathering sessions with cross-functional stakeholders across multiple business groups and guide users toward Out-of-box Salesforce solutions and industry “Best Practices”

2. Adopt a robust analytical approach to evaluate business needs, identify opportunities for improvement, and decompose high-level information into detailed requirements, emphasizing cross-functional inter-dependencies

3. Create and maintain the Functional Specs documentation, including use cases, and work collaboratively with the team to test and deploy the system changes

4. Work with development, design, and QA teams to ensure the business requirements are implemented and validated as per documented specs

5. Monitor Salesforce Service Cloud upgrades and industry trends , recommending best practices and new features to improve efficiency and leverage native functionality as much as possible

6. Develop reports, dashboards, and metrics to provide insights to stakeholders

Qualifications:

  1. Excellent verbal and written communication skills, with the ability to work collaboratively across teams
  2. 10+ years of experience in a Business Systems Analyst role, with 3+ years’ experience on Salesforce Service Cloud required
  3. Strong understanding of Salesforce Service Cloud & Community Cloud features: Salesforce Certifications a plus
  4. Proficient in creating process diagrams, user stories, and functional specifications
  5. Strong analytical and problem-solving skills, with a focus on driving measurable outcomes

Job Tags

Contract work, Temporary work,

Similar Jobs

Roseburg Forest Products

Safety Manager Job at Roseburg Forest Products

 ...how Roseburg is building and growing at and @Roseburg. Purpose Responsible for performing directional plant and company safety related functions. Supports the plant manager and supervisors by achieving strategic results in relation to the safety function at... 

D'Leon Consulting Engineers

Cost Estimator Job at D'Leon Consulting Engineers

 ...D'Leon Consulting Engineers is seeking a Cost Estimator in Los Angeles, CA Responsibilities Prepare Independent Cost Estimates to support projects during planning, design and construction. Prepare and/or review final Engineers estimate including factors such... 

Morefield

Service Dispatcher Job at Morefield

 ...is different? Do you like helping others while providing excellent customer service? If you answered yes, then maybe our Service Dispatcher position is what you are looking for. The Service Dispatchers purpose is to attain a high level of client satisfaction through... 

HumCap

Senior Cloud Engineer Job at HumCap

 ...Responsibilities Design cloud native systems choosing the optimum Azure components balancing performance, scalability, maintainability, and cost. Implement all aspects of a cloud native solution in Azure Create detailed documentation and clearly communicate design... 

David

Social Media Content Creator Job at David

 ...the Instagram grid, ensuring its elevated, polished, and brand-right. Lead day-to-day management of social channels, including publishing content, community engagement, and DMs. Respond, repost, comment, and meme in real timeinfusing Davids voice into the...