Job Description

Mid-Continent Group , a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine and Umbrella products.

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you’ll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Mid-Continent Group is looking for a Senior Business Analyst to join our Information Technology team. The successful candidate will perform analysis of business processes and data to identify problems and opportunities, collaborate in the development of innovative solutions, and manage projects to improve organizational performance and achieve strategic goals. This individual will work a hybrid schedule from our downtown Tulsa office.

Essential Job Functions and Responsibilities

• Elicit, analyze, and document functional and technical requirements from stakeholders for new products, services, or processes.
• Recognize gaps between a business's current state and desired state and identify areas for improvement.
• Process, interpret, and document business data to find trends, patterns, and areas needing improvement.
• Recommend and evaluate solutions, which may include new software, process changes, or organizational improvements.
• Serve as a liaison between the business and IT teams, ensuring clear communication and understanding of needs and solutions.
• Analyze and document existing business processes and recommend ways to enhance their efficiency and effectiveness.
• Oversee and monitor projects from conception to implementation and review results.

Job Requirements

• Candidate must have a Bachelor’s Degree in Business, Information Technology, Computer Science or a related field. Equivalent experience will be considered.
• Generally, 6 years of experience using application software in a business setting or designing, configuration/coding, testing, data mapping, documenting, and/or maintaining applications required.
• Experience with SharePoint, SQL Server, and Azure DevOps (ADO) is preferred.

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