Job Description

Senior Communications Manager

Full-Time

Ocala, FL, US

Are you looking for a communications career where every day offers something new, where your co-workers support you, and where you can make a difference for those in your community? Then, we invite you to consider Quest Corporation of America, Inc. (Quest), Florida’s largest transportation communications firm. We pride ourselves on being a company that likes to grow leaders, promote from within, and provide the necessary training and guidance to employees so they can exceed their professional goals. Quest is seeking a self-motivated, experienced Senior Communications Manager to join our Central Florida team. The ideal candidate has public information/communications experience and a strong desire to support construction/infrastructure projects. The ideal candidate must also enjoy working for a fast-paced and dynamic organization. Bilingual ability is a plus.

Candidates must be willing to work five days a week in an office in Ocala.

Responsibilities:

• Develop and implement community engagement plans to inform the public about transportation projects.
• Field, mediate, and document issues from the public related to infrastructure projects.
• Communicate project progress to residents, businesses, stakeholders and media via written materials, public meetings, interviews, and community presentations.
• Design and maintain a favorable public image for the organization and customer.
• Post alerts to website and/or social media. Maintain and update project content on website.
• Edit and disseminate clear, concise, and informative materials, including press releases, project updates, social media posts, and newsletters.
• Assist in developing and executing communication strategies during emergencies or incidents affecting transportation infrastructure.
• Coordinate public relations activities and events.
• Foster relationships with community leaders and organizations to build trust and collaboration.
• Serve as a point of contact for media inquiries, providing accurate and timely information.
• Leverage existing relationships to help achieve our organization’s and client’s missions.
• Stay abreast of community issues to advise the client of potential challenges.
• Create content and collaborate with creative graphics and/or video team to develop project educational materials.
• Develop strategic alliances and partnerships.
• Travel is required to construction field offices, project sites and public meetings/events across the Central Florida area, with occasional travel to the Quest corporate offices in Land O’ Lakes and Lake Mary.

Qualifications:

• Minimum 3 years of transportation experience serving a state or municipal agency or work experience in communications/public relations/journalism.
• Knowledge of project development phases from planning through construction.
• Ability to plan, organize, and successfully complete multiple tasks.
• Familiarity with digital communications, including websites, social media, signage, direct mail campaigns and graphic design.
• Strong, creative problem-solving and critical thinking skills.
• Excellent written, verbal, interpersonal and presentation skills.
• Exceptional attention to detail to identify and correct errors in grammar, punctuation, spelling, and syntax.
• Ability to perform responsibilitie s with a significant degree of independence, initiative, creativity, and expert judgement.
• Proven ability to manage deadlines, prioritize tasks, and be solution-driven.
• Talent for understanding, simplifying, and effectively communicating complex information to diverse audiences.
• Ability to analyze text for clarity, coherence, and consistency while ensuring it adheres to established guidelines and tone.
• Experience using Microsoft Office and planning tools such as Monday.com, SharePoint and/or Teams.

Quest Corporation of America, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, marital status, or other status protected by law.

Job Type: Full-time

Benefits:

• Dental Insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

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