Logistics:
Company: Verizon
Role: Sr. UX Designer
Work Type: 12-month contract w/ possible conversion
Compensation: 52-59/hr
Must Haves:
Job Description:
Insight Global is seeking a Product Designer for a customer-facing portfolio of work. This team will be supporting customer-facing designs that focus on Billing & Payments workflows for our client's Account Management/Services specific to connected consumer experiences related to a family portfolio within a Customer Experience. We are seeking a designer who has experience working in enterprise environments and who can support end-to-end UX designs with an emphasis on design research, usability testing, and writing briefs, as well as defining and unpacking the requirements to design stronger customer experiences. Candidates will have a customer-forward mentality, have strong experience designing user-centered designs, can work within complex high-touch journeys, and be strong design thinkers to apply design thoughts to execution. Candidates should be comfortable taking initiative in ambiguous situations, working directly with stakeholders, collaborating in whiteboarding sessions, and having strong UX processes to work in the day-to-day environment. The team is very collaborative, so we are seeking a team player who is open to sharing in a design setting and can collaborate in Figma. There is a set design system candidates will work within, but there will be opportunities to make use cases for new components and visual aspects to be designed.
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