Job Description

Job Title: Shipping Manager

Location: Asheville, NC, or Franklin, NC

Department: Supply Chain/Operations

Company: Duotech Services, LLC

Reports to: VP of Operations

Position Type: Full-Time, On-Site

Who We Are

Duotech Services, LLC (DSL), part of the Arena Solutions Group (ASG) family of companies, is a trusted, requirements-driven company structured to solve the modernization, engineering, reverse engineering, repair, sustainment and re-manufacturing problems of military and civilian agencies, as well as aerospace and commercial users of electronic and electromechanical equipment. For over 40 years, Duotech has worked to create a culture dedicated to being the best at what we do. We are a growing team where everyone is an individual, not just a number, that cares about doing the right thing for our customers and each other.

Shipping Manager, Logistics

Shape the movement of mission-critical technology worldwide.

We’re looking for a mid-level Shipping Specialist to manage shipping operations and packaging for defense and government-regulated programs. This role is perfect for someone who thrives in a fast-paced environment, enjoys solving problems, and wants their work to directly support programs that matter.

What You’ll Do

• Oversee domestic and international shipments, including ITAR/EAR-controlled exports.
• Prepare and verify all shipping documentation to ensure accuracy and compliance.
• Coordinate with freight forwarders, customs brokers, and carriers to keep shipments moving smoothly.
• Package and label products to meet regulatory, contractual, and military standards.
• Ensure compliance with U.S. and international trade laws (ITAR, EAR, AES, HTS, ECCN, Incoterms).
• Track shipments, monitor carrier performance, and manage freight costs.
• Collaborate with internal teams to meet government contract and delivery milestones.
• Support audits, investigations, and trade compliance initiatives.
• Maintain accurate shipping and compliance records.

What We’re Looking For

• 2-3+ years minimum experience executing logistics / shipping operations in a defense or government-regulated environment.
• Supervisory or team lead experience.
• Knowledge of ITAR, EAR, DFARS, and related regulations.
• Proficiency with ERP/logistics systems (SAP, Oracle, etc.).
• U.S. Citizenship required; ability to obtain/maintain a security clearance.

Preferred Qualifications

• Hands-on experience with MIL-STD packaging and labeling for defense shipments.
• Familiarity with DDTC/BIS licensing processes and DD250 requirements.
• Knowledge of Incoterms, HTS classification, and customs procedures.
• Strong organizational skills with the ability to manage multiple shipments and deadlines.
• Excellent problem-solving and communication skills.

Why Join Us?

At Duotech, you’ll play a key role in ensuring mission-critical technology gets where it needs to go — securely, compliantly, and on time. You’ll work with a collaborative team, gain exposure to high-impact defense programs, and grow your expertise in logistics and trade compliance.

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