Support Services Engineer Job at Tata Consultancy Services, Waltham, MA

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  • Tata Consultancy Services
  • Waltham, MA

Job Description

Job Description

Must Have Technical/Functional Skills

• Architecture / diagnostics

• Distributed side

• Linux, Unix, AIX, Wintel

• Knowledge of these operating systems; how to review issues that occur; diagnostics; working with other teams on the issues

• Mainframe

• NOT Cobol programmer; CSS background not a requirement

• Looking for knowledge of mainframe; working knowledge of CICS, LPARs, RACF; etc.; components of Mainframe and software

• ESP knowledge a nice to have

• Mainframe scheduling system

• Great analytical skills

• Lack of documentation in most areas, so by case by case basis when issues occurs, need to deep dive in the application, so good analytical skills to identify the issue and come up with actions

• Familiar with office products - excel, word, PowerPoint, etc.

• Receiving individuals that now basic excel, word, formulas, etc.

• lots of areas of analysis and providing reports back on statistics

Roles & Responsibilities

• Architecture / diagnostics

• Distributed side

• Linux, Unix, AIX, Wintel

• Knowledge of these operating systems; how to review issues that occur; diagnostics; working with other teams on the issues

• Mainframe

• NOT Cobol programmer; CSS background not a requirement

• Looking for knowledge of mainframe; working knowledge of CICS, LPARs, RACF; etc.; components of Mainframe and software

• ESP knowledge a nice to have

• Mainframe scheduling system

• Great analytical skills

• Lack of documentation in most areas, so by case by case basis when issues occurs, need to deep dive in the application, so good analytical skills to identify the issue and come up with actions

• Familiar with office products - excel, word, PowerPoint, etc.

• Receiving individuals that now basic excel, word, formulas, etc.

• lots of areas of analysis and providing reports back on statistics

Job Tags

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