HRC International is a training and career development organization and designated J-1 visa sponsor for the international hospitality and education industry. HRC has been providing qualified hospitality talents and teachers to full-service hotels, restaurants and schools since 1995. We are in the global business of connecting the best possible employees with the best possible employers in the USA and worldwide. We achieve this by establishing long-lasting relationships and never putting profits before people. In doing so, HRC ranks among the world's leaders in international training and career development. With offices in the Netherlands, United States, Indonesia, Bulgaria, Mexico, Argentina, Chile, United Kingdom, France and Kenya and partnership offices around the world, more than 8,000 HRC alumni have already experienced life changing career opportunities at some of the finest employers around the world.
The Team Success and Operations Manager is a pivotal leadership role responsible for overseeing the daily operations and team management of a dynamic group of 5-10 business development specialists and key account managers (program coordinators). This role requires a "people person" who leads with empathy and motivation while fostering a collaborative and productive work environment. The ideal candidate will provide strategic direction, ensure operational excellence, and inspire the team to meet and exceed business objectives. The Team Success and Operations Manager reports to the CEO. The Team Success and Operations Leader is not just a leadership role but a central figure ensuring the seamless functioning of the office and the success of the team. This position requires an adaptable, proactive individual with a knack for solving challenges and leading with a people-first mindset.
Key Responsibilities:
1. Leadership and Team Development:
2. Relationship and Culture Management :
3. Office Administration and Operations:
4. Team Performance and Process Improvement:
5. Account and Financial Management:
6. Compliance and Contracts:
7. Business Development:
Essential Qualifications:
Benefits:
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