Tier 2 Help Desk GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

ZEdxV2NjdlZjR3hGWTBjd2M4WVBkZjda
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The Tier 2 Help Desk shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory skills: 
  • TS/SCI with FS Poly
  • Bachelors degree and five years technical experience OR ten years technical experience 
  • Hardware
  • Remote Assistance
  • Remote Desktop
  • IAT Level 1 certificate (CompTIA A+ CE, CompTIA Network+ CE) is required within 6 months of start date. 

Job Tags

Remote job, Worldwide,

Similar Jobs

World Expeditions/Adventure Travel West

Tour Guide Clone Job at World Expeditions/Adventure Travel West

 ...World Expeditions and Adventure Travel West are seeking seasoned, German-speaking tour guides to lead 1-2 week small-group hiking and sightseeing tours designed for European professionals across the breathtaking landscapes of the American West, Rocky Mountains, and Hawaii... 

Cascade Inn

Certified Nursing Assistant (CNA / HCA) - Cascade Inn Job at Cascade Inn

 ...Job Title: Certified Nursing Assistant (CNA) /Health Care Aide(HCA) Department: Resident Services Position Type: Non-Exempt / Hourly...  ...accordance with training and community policy. Work location and Travel Requirements ~ This role is a 100% on-site required role.... 

Merck & Co.

Sr. Specialist, Automation Job at Merck & Co.

 ...including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully- Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from... 

Fame Foundry

Junior Web Designer & Front-End Developer Job at Fame Foundry

Junior Web Designer & Front-End Developer Fame Foundry is seeking a web designer/front-end developer with a fundamental understanding of full-cycle web development to join our team. This is a telecommuting position with a salary range of $40-5... 

Motion Recruitment

Transaction Manager Job at Motion Recruitment

 ...Grow your career as a Transaction Manager with an innovative global bank in New Castle, DE. Contract role with strong possibility of extension...  .... Coordinate with Operations and clients for transaction set-up, activity and reporting. Coordinate with Operations for...