Tier 2 Help Desk GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

ZEdxV2NjdlZjR3hGWTBjd2M4WVBkZjda
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The Tier 2 Help Desk shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory skills: 
  • TS/SCI with FS Poly
  • Bachelors degree and five years technical experience OR ten years technical experience 
  • Hardware
  • Remote Assistance
  • Remote Desktop
  • IAT Level 1 certificate (CompTIA A+ CE, CompTIA Network+ CE) is required within 6 months of start date. 

Job Tags

Remote job, Worldwide,

Similar Jobs

Atlas Search

Chief of Staff Job at Atlas Search

A real estate firm is looking for a Project Manager that is comfortable commuting on site 5 days a week. Responsibilities: Lead and oversee cross-functional projects supporting Operations, Legal, Finance, and senior leadership. Oversee project schedules, stakeholder...

Northrop Grumman

Manager Logistics 1 Job at Northrop Grumman

 ...program area in Government Property. This position will lead and manage a team of approximately 6 professionals and/or non-exempts.**...  ...:**+ High School Diploma with a minimum of 5 years of Logistics, Material Handling, Inventorying or Government Property (or other... 

Golden Shift

Entry Level Brand Assistant Job at Golden Shift

 ...Company Description To shift is to change. In the world we live in, change is inevitablebut we believe in the power of intentional shifts to drive progress. We must constantly adapt, assess, and refine in order to be better than we were yesterday. That might mean evaluating... 

RTD Biosciences

Quality Assurance Specialist Job at RTD Biosciences

 ...focused on producing and distributing high-quality research peptides. Our mission is to...  ...located in North Charleston, SC. The Quality Assurance Specialist will be responsible for...  ...Black Belt (Lean Six Sigma). - Experience working in an Aseptic Cleanroom environment. -... 

National Association of Latino Healthcare Executives

Health Care Ombudsman Mediator Specialist VI Job at National Association of Latino Healthcare Executives

 ...Job Summary The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff and providers a conflict management program to resolve patient/ provider health care disputes early and reducing the costs...