Tier 2 Help Desk GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

ZEdxV2NjdlZjR3hGWTBjd2M4WVBkZjda
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The Tier 2 Help Desk shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory skills: 
  • TS/SCI with FS Poly
  • Bachelors degree and five years technical experience OR ten years technical experience 
  • Hardware
  • Remote Assistance
  • Remote Desktop
  • IAT Level 1 certificate (CompTIA A+ CE, CompTIA Network+ CE) is required within 6 months of start date. 

Job Tags

Remote job, Worldwide,

Similar Jobs

Perimeter Healthcare

Weekend Housekeeper Job at Perimeter Healthcare

 ...Weekend Housekeeper We are looking for a reliable and detail-oriented Weekend Housekeeper to join our team! If you take pride in keeping spaces clean, organized, and welcoming, wed love to hear from you. Responsibilities: Perform routine cleaning tasks, including... 

EvalGroup

Registered Behavioral Technician Job at EvalGroup

*Job Overview* We are seeking a dedicated Behavior Technician to join our team. The ideal candidate will have experience working with children and individuals with developmental disabilities, providing behavioral therapy and support. *Duties* - Implement behavior intervention... 

Lakeland Regional Health-Florida

Manager - Food Production Services Job at Lakeland Regional Health-Florida

 ...Position Details This position is responsible for providing leadership to the Nutrition and Food Service Department and for management of its human, material and financial resources. This leader is expected to: Role model the organization values of care, quality... 

Pyramid Consulting, Inc

Research Associate Scientific Job at Pyramid Consulting, Inc

 ...skills; Laboratory , Regulatory , Research Bachelors degree in relevant scientific discipline (e.g. chemistry, pharmaceutical sciences, biology) 6 months or more of experience Analytical chemistry instrumentation experience with pH, UV, titrations, Particle, TOC... 

Guthrie

Patient Registration Clerk - Patient Registration - Full Time Job at Guthrie

 ...related area. In lieu of degree, two (2) years' experience is required in Front Office Assistant,...  ...all HIPAA & JCAHO requirements. 15. Demonstrates efficiency and thoroughness...  ...requirements occur. update 11-22-24 The pay range for this position $17.10-$24.64/hour