Slack is where work happens. It's a collaboration hub where the right people and the right information come together, helping everyone get work done. We’re looking for a seasoned researcher who can help shape the future of AI and AI agents on Slack — helping understand the needs this emerging technology can meet for users and teams and the opportunities AI agents hold for the future.
The Research & Analytics team aims to improve the product experience and maintain a customer-centered product development process at Slack through practical and impactful research on how people use Slack and what their needs are. The nature of our work covers every stage of the product development cycle — from the formative to the evaluative and everything in between. We’re looking for researchers who are passionate about technology, comfortable in a dynamic organization, have excellent communication and collaboration skills, and are focused squarely on improving our product and our business.
Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hard working and collaborative. If this sounds like a good fit for you, why not build with us?
Independently gather and prioritize key research questions from product, design, engineering, and marketing partners
Plan and conduct practical, impactful, and rigorous research via a diverse set of methods throughout the entire product cycle
Build compelling evidence-based narratives within your own work and through synthesizing information from a variety of sources
Collaborate with other Researchers and Data Scientists to develop a full understanding of the customer and develop strategic perspectives on the product
Build bridges across and between product teams via your work, influencing broad swaths of the business, and also act as an internal evangelist for our customers, our users and product research.
7+ years of user research experience, with a faculty in qualitative and quantitative data collection and analysis
Experience designing and executing research projects across multiple teams in a fast-moving product organization
Strong collaboration and communication skills, including experience partnering with senior product partners throughout the research process
Storytelling skills and an ability to frame insights into compelling narratives along with familiarity in creating effective design artifacts, frameworks, and other tools to help guide and align product teams
Willingness to roll up your sleeves and perform a wide variety of research-related tasks
Strong researchers come from a variety of backgrounds, please apply if you feel you would be a good fit but don’t quite meet the experience requirements!
Experience working on generative AI
Experience working in an Enterprise context or with knowledge workers
...Description Responsibilities of the Geologist/Environmental Scientist role will include: Coordinate and conduct subsurface investigations... ...the following skills and attributes: ~ Bachelors degree in geology, environmental science, engineering, or related field required...
...nutrition-focused solutions. We are seeking a dynamic Social Media and Digital Influencer Manager to join our growing team. Position Overview The... ...to inform social and influencer strategies. Work with Marketing teams to continually refine social content...
...cross-functional teams. Strong problem-solving and analytical skills. Proficiency in project management software and tools. PMP certification (or equivalent) is a plus. Preferred Skills: Experience with manufactured products. Experience with change management...
Primary Purpose: Under general supervision, formulate methods and procedures for effectively involving the home, school, and community in the achievement of influencing the progress and achievement of students through the use of District and community resources. ...
...high-level brand strategy and narrative development Execute daily copy needs including product naming, social captions, and web content Work closely with cross-functional teams to ensure cohesive brand storytelling What Were Looking For: Proven experience...