Job Description

Vice President / General Manager – Multi-Property Resorts & Hotels – based in a USA Caribbean Island Overseeing Caribbean & U.S. Properties total rooms over 1500

Reports To: Chief Operating Officer (COO)

Direct Reports: General Managers and Vice Presidents of individual resorts and hotels

Position Overview:

We are seeking a dynamic and seasoned Vice President / General Manager to oversee the strategic and operational leadership of a portfolio of luxury resorts and hotels located across the Caribbean and the United States , while being based in Puerto Rico . This pivotal role reports directly to the Chief Operating Officer (COO) and is responsible for the performance and guidance of General Managers and Vice Presidents at each property.

The ideal candidate brings an exceptional track record in managing multiple high-end hospitality assets, with deep expertise in operational excellence, guest experience, and financial performance. A background in renowned luxury resort brands is essential, along with the ability to lead with vision, maturity, and cultural sensitivity.

Required Qualifications:

• Must have authorization to work in the United States.
• Currently in a multi-unit leadership role within the luxury hospitality sector.
• Proven experience with internationally recognized, high-end luxury resort brands .
• Demonstrated success in managing complex operations across multiple locations and cultures.
• Strong financial acumen with experience in budgeting, forecasting, and P&L oversight.
• Exceptional leadership, interpersonal, and communication skills.
• High level of professionalism, integrity, and emotional intelligence.
• Spanish fluency highly preferred ; bilingual capabilities are a strong asset.
• Prior experience in the Caribbean hospitality market is highly desirable.
• Willingness to travel frequently within the Caribbean and the U.S.

Key Responsibilities:

• Provide executive leadership and strategic direction across a portfolio of luxury hotels and resorts in the U.S. and Caribbean.
• Ensure brand integrity, operational consistency, and service excellence across all properties.
• Lead and mentor property-level GMs and VPs, fostering a culture of accountability, performance, and continuous improvement.
• Drive financial performance through revenue optimization, cost control, and operational efficiency.
• Oversee capital planning, renovation projects, and long-term asset strategies in coordination with ownership and senior leadership.
• Collaborate with sales, marketing, and development teams to support commercial success and expansion.
• Serve as the primary liaison between property operations and corporate leadership, ensuring alignment with the Group’s broader business objectives.
• Champion guest satisfaction initiatives while maintaining top-tier standards in service and hospitality.
• Represent the company externally with partners, vendors, and key stakeholders throughout the region.

Preferred Characteristics:

• Strategic thinker with operational agility.
• Maturity and poise under pressure, with a collaborative and decisive leadership style.
• Cultural sensitivity and global hospitality perspective.
• Entrepreneurial mindset with the ability to adapt to a growing, evolving organization.

This is a rare opportunity to lead a premier portfolio of resorts and hotels, shaping the future of luxury hospitality in some of the most iconic destinations. If you are a results-driven, hands-on executive with a passion for excellence and regional experience, we welcome your application.

Please send your current resume to Mr. Steve Renard, President at [email protected]

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