Job Description
The YWCA Greater Harrisburg is seeking a part-time professional to serve as
On-Call Crisis Advocate to provide intervention and support services to individuals impacted by domestic and sexual violence. In this role, the On-Call Advocate provides hotline counseling and crisis intervention, safety planning, shelter intake and support, legal and medical accompaniments, emergency protection order assistance, advocacy, and information and referrals. Position Details: - Position is a hybrid position working from home but with amandatory abilityto respond to the YWCA, hospital, or police department within 30 minutes of receiving a request for in-person services
- Covers the overnight shiftfrom 12:00 a.m. – 8 a.m. with a minimum requirement of at least 3 shifts per week
- Must be available to respond to calls and provide in-person support that may extend beyond 8:00 a.m. if engaged in a response with a survivor
- Must be able to attend a mandatory 2-week in-person training program Monday-Friday from 8:00 a.m. – 4 p.m
- Compensation: $75stipend per on-call shift ($100for holidays), plus the hourly rate of $20.51/hr. for actual time worked
P rimary Responsibilities: - Answering the 24-hour hotline and providing comprehensive service support
- Responding to hospitals for incoming domestic violence, sexual assault, or human trafficking victims
- Conducting shelter assessments, intakes, and shelter orientations for survivors
- Assisting with safety planning and providing information about rights and available services
- Offering crisis intervention and emotional support to survivors and their non-offending family members using trauma-informed practices
- Coordinating and providing referrals to community resources, including legal, medical, and housing services
- Documenting all client interactions, services provided, and referrals made and submitting service documentation in accordance with agency policies and standards
- Collaborating with law enforcement, medical professionals, and other community partners to ensure comprehensive care for victims
- Maintaining confidentiality and adhering to all ethical and legal guidelines and protocols
- Attending regular trainings and meetings to stay current on best practices and agency updates
Position Requirements: - Bachelor’s degree in human services, criminal justice or related field, or Associate’s Degree with 2 years of relevant work history
- Previous experience in providing advocacy, social work, human services, or other supportive services
- Must have a reliable vehicle for travel within Dauphin and Perry Counties with valid driver’s license
- Must reside within 30 minutes of the YWCA Greater Harrisburg
- FBI, Child Abuse, and State Police Clearances
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Job Tags
Hourly pay, Holiday work, Shift work, Night shift, Monday to Friday,