Customer Service Representative Job at Insight Global, Edison, NJ

ZDJDVGNjcmRkV2RDWjBJK2NzTUplUDNlRUE9PQ==
  • Insight Global
  • Edison, NJ

Job Description

Day to Day:

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience

• Assist customers and business partners via telephone and email

• Handle customer complaints in a calm, professional manner

• Diagnose, assess, and resolve problems or issues

• Monitor progress of delivery routes

  • Route monitoring

• Scan haul-away pods and verify stamps

• Process changes or cancellations to delivery orders

  • Dispatching

Must Haves:

  • 1 year of customer service experience
  • Strong computer skills
  • Strong Customer service
  • Strong verbal and written communication

Plus :

  • Bilingual in Spanish and English
  • Experience in data entry, audit, AP/AR, load planning, transportation, or logistics

Shift :

  • Monday, Wednesday - Saturday 12:30pm - 9pm (Tuesday and Sunday off)

Compensation:

$18.50/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Tags

Shift work, Sunday, Saturday,

Similar Jobs

AEG

Talent Acquisition Coordinator - Temp Job at AEG

 ...the AEG Talent Acquisition Team. This position will support and assist the AEG Corporate Talent Acquisition team with full cycle...  ...high level of initiative. ~ Proficiency with Microsoft Office Products (Word, Excel, Outlook, PowerPoint) with the ability to learn required... 

Fit Pro Finders

Fitness Coach Job at Fit Pro Finders

 ...provide executive search services for high-level positions. Role Description This is a part-time, on-site role for a Fitness Coach located in Hoboken, NJ. The Fitness Coach will be responsible for leading group exercise sessions, providing fitness training and... 

Davis Polk & Wardwell LLP

Word Processing Proofreader Job at Davis Polk & Wardwell LLP

Work Schedule Available Shifts: ~ Tuesday/Wednesday/Thursday: 7:00 p.m. to 7:30 a.m. Position Summary The Proofreader is responsible for proofreading and editing a variety of legal documents and other printed documentation, correcting format and style as well...

Ultimate Staffing

Quality Inspector Job at Ultimate Staffing

 ...Quality Inspector seeking a detail-oriented Quality Inspector to join our Quality Assurance team. The successful candidate will be responsible for inspecting incoming, in-process components, and final products, ensuring compliance with quality standards and regulatory... 

StraussGroup - Executive Search Consultants

Mortgage Loan Closer - Entry Level Job at StraussGroup - Executive Search Consultants

 ...internal partners to meet required timelines Qualifications Excellent customer service and oral/written communication skills Strong organization skills, attention to detail, and ability to multi-task *No prior experience is required for this opportunity!...